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“Excellent service! I made an online purchase, and it shipped very quickly. I did have a small issue with my purchase once I received it. I contacted customer service, and they were very quick to reply and resolve the issue. Very satisfied with my experience!”
10AM - 9PM
6551 No. 3 Rd Unit#1564, Richmond
Watches
“If you’re looking for an unforgettable luxury shopping experience for timepieces, then Montecristo Jewellers Richmond might just be the place for you. I had the pleasure of dealing with Dennis who went above and beyond to make my visit a truly memorable one.
I went in with the intention of trying on a certain configuration for one of the Rolex models and Dennis made it possible for me to try on several different models. He was also very knowledgeable and was able to explain in detail the beauty and function of each timepiece shown.
With his expertise, I was able to make a decision as to what my next timepiece will be and I left the store feeling happy and satisfied. All in all, I had a wonderful time at Montecristo Jewellers Richmond and would highly recommend them to anyone who is or will be looking for some fantastic luxury timepieces or jewellery.”
“I’ve bought a few pieces in Montecristo for several years even when it was still in Victoria Drive. Every visit is a good visit. This time, I brought my ring for resizing. Dorison was really helpful and accommodating. She even cleaned the earrings that I bought from them before. Service is exceptional. Thanks, Dorison!”
“I had the pleasure of purchasing a beautiful Tissot watch here this past week, and had a really nice experience while dealing with this shop. Came in first just to check out the selection of Tissot and other watches, and was very excited about the new Tissot PRX Powermatic 80. The lovely lady (name starts with M, maybe Mariel?) was great, allowed me to see and try on multiples, but didn't pressure me on the spot to make a decision.
I left, and came back about a week later. She was in again, recognized me, and immediately offered to show me the same watches I was considering on my previous visit. She honored a discount that she offered me on the first visit, which sealed the deal. My watch was fitted on the spot, and I left wearing what's now my absolute favorite watch in my collection. I appreciate the low pressure, as I tend to like to think things over rather than decide on the spot. Great experience overall, would 100% shop here again, and most likely will down the road.”
11AM - 4:30PM
4500 Kingsway #1336, Burnaby
Watches
“Came here from a Google review and it was the fastest and cheapest service ever!!! $10 for a battery change and less than 5 mins of work. Quick and easy. Great service. Accepts Cash only.”
“Matthew was very helpful, knowledgeable and friendly. He took the time to explain every facet of buying a diamond. We appreciated the honesty and are excited to make a final decision among all the options.”
“I was having a tough time choosing a good gift for my family back at home. That is when Yash stepped in to help me out. All he asked was the age of the person I'm buying gift for and he instantly had the perfect options for me. He was really humble all through and his expertise with all the watches was impeccable. Fossil outlet always has such great offers going on and with such good sales people as well, Fossil is already my favorite store at Templeton.”
10AM - 6PM
3779 Sexsmith Rd Unit 2187, Richmond
Watches
“Tom and Cassandra were very helpful and efficient, especially considering that I came in during the last half hour of the day on a weekend. They appraised and bought a watch from me for a generous price, so I could not be happier with them. I highly recommend Richmond Luxury and Loan to anyone who needs to sell some jewelry!”
“Lorraine and Liza gave me great experiences in their store recently and I promised them this review, which is well deserved. Thank you for the awesome customer service. They were both friendly and welcoming, made me want to return for sure. I left the shop smiling and surprised because that doesn't happen often in service these days. Great job!”
10AM - 9PM
4700 Kingsway, Burnaby
Watches
“I visited this store on February 12, 2024.The salespeople were very good, polite, friendly, and attentive. I didn't get her name, but she's in the picture (long hair). She helped me and my husband readjust our watch straps. Keep up the good work. ??”
9:45AM - 9:15PM
4800 Kingsway Suite 314, Burnaby
Watches
“Our experience at Michael Hill in Metrotown Centre was fantastic, all thanks to Shadi! She provided exceptional assistance throughout our shopping journey. Shadi's knowledge of the products and her friendly demeanor made our visit delightful. She went above and beyond to help us find the perfect items. I highly recommend visiting this store, especially if you have the pleasure of being assisted by Shadi. She truly made our experience memorable.”
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“Bought a Rado watch from here that I absolutely love. Jonathan was so helpful. He is great with recommendations and is so wonderful with customers. Thank you for a lovely shopping experience.”