Don't go to this branch. Even more, don't deal with BoA. Appointments are not required but you will wait an hour or more with one. Manager is rude. No one could be bothered to explain anything. And it wasn't this one time, it's been every time. I closed our last account and am very happy with our current bank.
February 2022
Very poor customer service. Refused to cash a check drawn on their own bank because it was "over the limit that we can for non account holders". Never heard this before from a bank. Sad when I actually expected poor service walking through the door and it's exactly what I received.
November 2021
I cashed a $54.14 bank of america check they charged me $8.00. Said they couldn't provide a receipt for the transaction. Because they "don't do receipts". What a joke of a bank I got extorted.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.