Equity Bank is a good local bank that receives highly recommended reviews from long-time customers. The service and staff are consistently described as awesome, friendly, helpful, and knowledgeable. Staff members go above and beyond and are always willing to help, making banking feel personal and easy. Customers report consistently positive and smooth experiences both in branches and using the mobile app. The bank is noted for its great loan rates and reliable, customer-focused service, with many stating the team goes out of its way to provide excellent care.