Southern Bank is highly praised for its friendly and helpful staff, with employees like Lucille, Kim, and Mr. Bishop often highlighted for going above and beyond to assist customers. The staff consistently greet customers with smiles and maintain a positive attitude, creating a welcoming environment. Customers appreciate the excellent customer service, whether setting up accounts, helping with business needs, or managing personal banking. The bank offers competitive rates, which have kept long-term customers satisfied for many years. The Nettleton branch, in particular, is noted for its welcoming atmosphere and recent remodeling, enhancing the customer experience. While some mention occasional delays, such as waiting for a video teller, overall, the experience is positive. Customers trust Southern Bank for their financial needs, describing it as a place where staff truly cares and provides great service. Many have been banking there for years and highly recommend it as a reliable and friendly bank.
I had a couple of issues and got them resolved quickly. They got me a new debit card and an app issue taken care of in just a few minutes. Everything is working as it should be now.
April 2026
Location on northeast side of town is convenient for me traveling from Paragould. This branch has drive thru as well as inside banking available.
November 2025
I love everything about Southern Bank! Staff there is ALWAYS FRIENDLY and has a smile on their faces. Lucille and Kim are the real MVP’s for the Jonesboro branch! They always take care of my needs and are always helpful in everything they do. I will drive out of my way just to go there! #Nettletonsouthernbank