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8:30AM - 5PM
902A S Walton Blvd #1, Bentonville
Shipping Centers
“My experience was good. Today is a crazy fay for UPS/Amazon shipping (2/1/23.). It's the Deadline for Amazon Christmas returns...following two snow days! But my experience was good. Line moved quickly. Staff working efficiently and productively together while dealing with stressed people trying to figure out their returns. Only suggestion is perhaps having whoever is shift manager occasionally greeting customers, making eye contact, and giving instructions to help line move efficiently. The crew did well but appeared to be operating without a strong leader to keep telephone and in-person customers confident in the process. When your workers are working hard, having leadership present is critical on a day like today.”
“The small sign in the window, “customer service practiced here” is not just a statement, it has shown to be a company philosophy! We have used Pakmail for two large shipments of personal belongings from Arkansas to Germany. Whether the objects were very valuable, or if the only value they had was sentimental, whether made of bone China and glass, or of metal and rock, Keith and his Team Jose´ packaged everything with thought and the utmost care. We did not know it was even possible to mail such a wide range of items. Yet Pakmail organized the shipments and logistics for us, gave an accurate price quote, completed the necessary paperwork, and did the most amazing job on packaging and custom palletizing/crating everything. They exceeded our expectations by staying in contact with us through the customs clearance, all the way until the shipments arrived in perfect condition at our doorstep. Thank you, Keith and Team Jose´! It has been a pleasure. You might be surprised what else we may come up with to have shipped.”
“I always use this store as an independent service tech with frequent RMAs. These folks (especially Rochelle) are great dealing with packing up and shipping my crazy amounts of electronic devices to my most important client. I'm a frequent flyer here and I'll go out of my way to use this location because I know they're going to get me what I need for my business ops.”
9:30 AM - 6 PM
1720 S Walton Blvd Ste 4, Bentonville
Shipping Centers
“The best customer service I've experienced anywhere in a long time thanks to Carlos.
Someone promote this guy. His attention to detail helping make sure my urgent print job came out perfect was second to none. Am I at a UPS store or the Ritz-Carlton? Serious attention to detail and really went the extra mile. Management material for sure.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I needed 50 notecards printed for my business. Neither Staples nor Office Depot could do the job but this place said yes and did an outstanding job. They are definitely my new go-to for all my printing needs. Kudos to a friendly and helpful staff.”