Vantage West Credit Union is highly regarded by its long-term members, many of whom have been customers for over a decade. The credit union offers a smooth and efficient banking experience, both online and in-person. Most banking transactions can be completed through their app, reducing the need to visit a branch. When members do need assistance, the customer service is described as quick, professional, and accommodating, with many stating they receive prompt responses to inquiries. Reviews highlight the exceptional online and telephone support, often rating it as 9 out of 10 or better. New members have also reported positive experiences, noting the kindness and understanding of staff. Overall, Vantage West Credit Union is recommended by its members for its reliable service and commitment to customer satisfaction, despite occasional negative reviews from those with limited experience.
I wanted to give a huge thank you to Meagan for making my first time experience memorable. Very professional, kind, and most of all extremely understanding and patient with me. Thank you again, and I look forward to being a member.
August 2022
Closest branch to where I live. Very professional staff.
September 2021
My son got a hold of my account sorry I'm changing my rating from a 1 star to a 5 I have never had issues here.
