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“100% recommended branch, the tellers very helpful and patient . But Ivonn Acosta which is a Banker there was exceptional she very professional, has great communication skills and very knowledgeable. She answered every question and provided great information. She is a perfect example of a 5 star employee.Thank you for your help”
“Kayla should be running the place She put on an absolute clinic on customer service Patient, friendly, intelligent & highly efficient without being officious Because of her I just opened a 6 figure savings account & will be moving 3 checking accounts over as well She needs a big "atta girl!" In her file Thank You!”
“I'm new to the area and opened up accounts here recently. Everyone here I worked with is extremely friendly, patient, and helpful. Plus the location is excellent. It seems to be the only credit union located in the walkable part of the city. I'm glad they chose a location that supports growth and development in the city's core, and is located centrally for people driving from farther out.”
8AM - 5PM
2480 N Arcadia Ave, Tucson
Credit Unions
“Had to post this here since yelp has not updated their database to include the Catalina branch. I did my research and this credit union has great ratings. I went to the Catalina branch where Kimberly set up my checking and savings accounts. Not only was she warm and friendly but professional at the same time. Shawn, the branch manager, even came in to welcome me to the branch and to see if I had any questions for her. The process was quick and efficient but I never felt like I was being rushed. The same goes for their teller Kathie. As I was making my first deposit she made sure to explain my deposit slip to me. I would definitely recommend!”
8:30AM - 5:30PM
7901 E Speedway Blvd, Tucson
Credit Unions
“Lita, at the Campbell office, was so polite and professional as well as friendly I immediately felt comfortable with SunWest CU. I decided to transfer my car loan from another credit union because of the lower interest rate and the highest satisfaction rating of all Tucson credit unions (yes, I checked). I went to the Speedway location which is closer to me. Anita was also professional, polite and friendly and made the process painless. While doing paperwork for the car loan I noted the employees greeted customers by name. Their interest rate for a loan to pay off my credit cards was also lower than what I am currently paying so I transferred that debt also. I am completely 100% satisfied with this decision and I am very pleased I contacted them.”
“I have been a customer of Tanque verde location for more then 5 years. Just because I have had a great banking experience with one of the employee, Christian Morals, I want to share it with all customers and managers of VWCU.Christian is a Professional, Knowledgeable and KIND young man with a lot of experience and dedication to his customers!Always friendly and respectful, ready to help and give valuable advises and guidance.I wish to Christian the best in his career and all best regards!Irina Benskaya. Thanks for your support and help!”
“I love TFCU. Especially the branch on 22nd Street near Pantano! Extremely friendly & personal service atmosphere. I highly recommend banking here! I moved from Bank of America to TFCU & am much happier!!!”
“I've been with Tucson Federal credit Union for at least 20 years or better never had a bad issue never had a problem with them I think it's a good credit union and I think it's a safe place to put your finances”
“I was super frustrated to the point I was going to close my account. Out of three locations this is the only one willing to help me and had a smile on their face the whole time. Jennifer was very sweet and solved my issue. This is the second time this location has helped me with an issue when the others claimed they couldn’t. 10/10 recommend”
9AM - 5PM
9725 E Broadway Blvd, Tucson
Credit Unions
“I choose the Broadway branch as it is very convenient for me. I enjoy being welcomed by Eunice Cubillas, as she is so helpful and always has made my experience using this branch so great! Her smile, her professionalism and her willingness to help customer's is something TOPCU should be very thankful for. Also, I do recommend this branch to other's who live on the eastside of town.”
“I highly recommend PFCU. The loan department delinquent department has been so Awesome esp Amanda. Due to having vehicle issues and not able to work Amanda was able to grant me a deferment on my loan payment. This has helped me tremendously as now I can breathe a sigh of relief and have a Great Christmas!! Thank You Amanda and PFCU!”
“VWCU is the best credit union in southern Arizona. From the loan staff to tellers everyone is welcoming and makes you feel like you do belong there! And at every branch too! They have it all for us the consumer and investors. An account that fits you and an excellent rewards program. Lifelong credit union member, and Vantage West Credit Union is the best.”
9AM - 5PM
8235 S Houghton Rd, Tucson
Credit Unions
“I don’t usually leave reviews for banks, but I felt compelled to after my most recent visit. Everyone here is so kind and welcoming. Shelly talked me through some options that PFCU offers and made me feel at home. She is also hilarious! Thank you to this location for making me feel so loved. You’re the best!”
“I wanted to give a huge thank you to Meagan for making my first time experience memorable. Very professional, kind, and most of all extremely understanding and patient with me. Thank you again, and I look forward to being a member.”
“ARIEL F. has been nothing buy amazing! She had been extremely helpful in both of my loans and made things very smooth and easy on my end. She was very professional and knowledgable. She answered all my questions quick and was very fast to get the process done! Thanks for all your help ariel you were awesome!”
“I'm curious if the bad reviews are based on one experience or an individual grudge. We've been members for decades and wouldn't switch to any other bank/credit union. They are always accommodating, 90% of business can be conducted via an app and every staff person I've worked with has been amazingly accommodating. It's too bad that folks with little history with the credit union find it useful to leave one-star reviews. Oh well, the power of social media.”
10AM - 5PM
1740 W Speedway Blvd, Tucson
Credit Unions
“I have always had a great experience with TFCU, and this is the best branch that I've had the pleasure of doing business with. I had to sell my vehicle which still had money owed on it. The buyer and I showed up to the location and had everything settled within ten minutes. Highly recommend this convenient branch if you're anywhere in Tucson.”
10AM - 5PM
7216 N Oracle Rd, Tucson
Credit Unions
“I went with the person buying my vehicle to finish up the transfer of ownership since he was getting a loan. Alex was awesome. None of the docs were prepared and it was 10 minutes til close. He and Teresa stayed late to help get it taken care of promptly so that I could walk out of there with a cashiers check. They were all very friendly and professional!”
“Got the right at 1pm when they were closing and instead of turning me away they opened the door and took care of my banking needs.. most places wouldn't do that... they'd pretend not to see me...”
“10/14/23Teller Marz was kind, professional, and timely, in handling my banking this morning. She has excellent intra-personal and communication skills and ended our transaction with "thankyou" and a smile!”
10AM - 5PM
3801 E Speedway Blvd, Tucson
Credit Unions
“Haven't had a bank account in many years due to being in a disability battle and not being able to work for a very long time but finally won and out of all the banks I have talked to to figure out where I wanted to bank at this time Tucson federal credit union made it so very easy and helped me get everything set up as well as the app for your account online and everyone was very friendly and courteous a d made opening a bank account which I absolutely don't like having but made me feel completely comfortable with them and making sure I had my account set up so if I have a tiny mistake instead of just getting hit with $33 overdraft fees it will just automatically move money from my saving account over to my checking to save me from the overdraft and even walked out with my debit card the same day no wait to access your account or anything, best bank experience ever and everyone was very helpful from having to text them to even figure out what i need to do to open an account tĥere and pretty much all I had to do was show up and they did the rest from there and answered the questions I had before I even had to ask and all was answered in the process of just opening the account of the few questions I had and again thank you to everyone at the midtown branch for your help and how kind and friendly everyone was”
9AM - 5PM
2500 E 22nd St, Tucson
Credit Unions
“I received excellent customer service from Maria over the phone today. I had 2 issues that she helped me with. She was very patient and nice. I needed help understanding how to use certain parts on their app. Total phone conversation was 7 minutes and issues were resolved. Thank you Maria! Elizabeth Stallings”
“I love this credit union and all it's employees. I have been a member for 17 years and have always had kind ,courteous and professional assistance every time I've been there.”
“Walked in for a notary and a need for a large withdrawal for some legal paperwork. This is not a branch I normally frequent, as it's not usually on my part of town, but I was running errands in the area and it was convenient at the time.I was pleasantly surprised to be helped by none other than Jay Hand, who had worked with me before and helped me with another notary at the Valencia branch. He has always been kind, professional, and real down-to-earth while being attentive and helpful.VantageWest always seems to treat people like family- and especially Jay. I've never been more happy to work with a financial institution than I have with Jay Hand and VW- and I think customer service for all other businesses could use a Hand!”
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“Esmeralda and Christine went above and beyond to assist me during an extremely sensitive time. Their care and demeanor was a perfect mix of compassion and competence. I highly recommend OneAZ Credit Union with your banking needs.”