“Lisa Chavez and the team did a great job with my loan. It couldn't have been easier, and I would definitely recommend OnQ to any of my family or friends!!!!”
“Phyllis and her team, Porche and Jacob, we’re outstanding and I would recommend. Helped us with a VA loan super smooth. Zero problems, one great experience. Grateful we went with On Q”
“If there was more than five stars I'll give them all to Ashley Sanborn and her team. so many banks could not get me an equity loan..amazing service, loan done in approximately 2 weeks, my anxiety is relieved. thank you Ashley and Aero credit Union.”
“I received the best customer service ever after all events happened since morning and I need new bank account. This branch have spacious, clean, tidy quiet and have privacy room for each client to process per your requirements.Mine received the best service from Sky Rodriguez since start from open new account with my extremely bad situation today, helping me on credit card application and also guided me on how to use online application. Last but not the least, how to use video banker. Thank you so much for your great service and i really appreciate your understanding.Will use services from this branch again : )”
“Kameron Abear was very responsive and made the entire process as streamline as possible. He had a positive attitude and very easy to work with. I look forward to working with him again.”
“Samantha and Laura were amazing to work with…. Everyone there is so helpful.. we won’t bank anywhere else. Thx again. Just had another unbelievable experience at the credit union. If you are thinking about joining. DO IT They are amazing!! ?”
“Major shout out to April Melgoza for being a great connection and for answering all my questions and the biggest and loudest shout out to Marcela Noble for being the most efficient, kind and helpful Mortgage Officer I have dealt with in a long time! The team at Landings is TOP NOTCH and this is coming from a Realtor who deals with banks, credit unions, etc...all day long. I was referred to Landings when I needed a creative solution for a personal deal. They were not able to just help, but made the process extremely easy as well. I will be referring clients over to Marcela in the future, no doubt about it! Thank you Landings!”
“Wonderful professional service! Our banker Matthew was amazing, patient, and such a big help! He helped us open our accounts and get us all settled and ready to go to use our new accounts right out the door. Truly a wonderful experience. Thank you!”
“Karen has been extremely helpful to me since early February after my Mom passed away and still helpful to me to this day. She's very sweet and very kind and very professional and in all honesty I don't know what I would have done without your help. Thank you Karen you're the best???”
“Had an issue with starting up my new debit card. My issue was addressed quickly. Thank you I appreciate that. As you are the best way to spread gifts/finances to family throughout the holiday season.”
“First of all I want to say tghank u for having t?ghis extraordinary people at this branch mill and university starting from Jessica to even the security guys they are all wonderfull I go there almost every day and they always do a great job yesterday was my birthday and some how they find out today when i went to do my business they gave me a happy birthday card to me is like winning the lottery having people that even take the time to get to know ur custumers and go beyond the extra mile is just amazing thank you Jessica and team in sure you ur effort will be greatly appreciated”
“Excellent customer service!! I typically never go to a branch but I had an urgent matter that needed quick attention. Everyone was really accommodating and a pleasure to work with.”
“• Took around 30 mins to open a new checking account
• The staff was helpful and the staff member happily answered all of my questions
• Gave the debit card within 30 mins so if you are an international student, it will be a plus point (some banks take a week)
Review about the Bank in general:
• Getting an appointment: There's some issue on their website I believe or they have specifically made it to create hype. Even if there's availability and the staff member are available, you cannot take an appointment. And there's the issue of rescheduling the appointment.
• The bank app is not that great but the staff is pretty helpful in case you need anything to be done”
“I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Wanda Kaehr, our dedicated business banker. From the moment we began working with Wanda, her welcoming demeanor and professional approach have truly set her apart.
Wanda has consistently demonstrated a deep understanding of our business banking needs and has gone above and beyond to provide us with tailored solutions. Her expertise and commitment to excellence have made our banking experience not only seamless but also highly beneficial for our business.
What stands out the most about Wanda is her unwavering professionalism and the genuine interest she takes in ensuring our satisfaction. She has consistently proven to be a reliable and resourceful partner, always presenting us with great solutions that align perfectly with our business goals.
We believe that exceptional service deserves recognition, and Wanda Kaehr has certainly exceeded our expectations. We are grateful for her dedication, and we feel fortunate to have her as our business banker.
Thank you, Wanda, for your continued support and exemplary service. We look forward to continuing our successful partnership with you.
Sincerely,
Al”
“Super excellent service and Esperanza wow was spectacular, she was very professional, humble and very clear in her explanations. I loved it and she helped me with everything I needed.”
Closed
980 E Baseline Rd, Tempe“Tim and Bob helped our business honestly and professionally. They did what they could to help us try and secure small business loans. As a result of their professionalism, we have decided to switch over from one of the Big banks. We are happy we made this choice and I recommend them 5*!”
Open 24 hours
420 S Mill Ave, Tempe“Our local branch of MidFirst offers higher interest rates on savings, friendly service, is open until later (6 PM weekdays), and is located in a well-designed building with a beautiful lobby.”
“If you do most of your banking online, and you know how to properly utilize credit these guys are great and can expand you to a strong spending limit. Not so great for business but a good personal bank to establish a relationship with.”
“Favorite teller is Koi.
Favorite private banker is Mark.
If you got a banking problem schedule a sit down. Be patient and polite , they'll help.”
Open 24 hours
#400, E Rio Salado Pkwy building 2, Tempe“My daughter and I really enjoy watching the Planes flying in overhead while waiting to pickup. Oftentimes we snap pics of the planes, reflecting it's images onto the mirrored buildings. However in my opinion. This location could stand to add another handicap parking space or two.”
“Just financed my dream car through First Credit Union at amazing terms and had a great experience with Velora during the sign up process. After my loan was finished they reached back out to let me know I qualified for a credit card as well and gave me a great offer. Would recommend anyone looking for a local credit union in the area.”
“This branch is one of the best banks I’ve ever opened an account with. The location is convenient to me . Jocelyn and Amy are amazing to work with ! I appreciate the time spent and the remote app technology used to teach me about and how to navigating the app with Joyclen . I was able to open my account seamlessly and quickly to process my car payment. Thank you ladies for assisting my niece and I. My niece opened her first student bank account with Amy .”
“I have a loan with Truwest. I never had done banking with them prior to opening this account. The staff there are helpful. Lines are small. Usually never more than 5 minutes waiting. I actually plan to open another account with them since they have won me over. One more thing I love about Truwest is their banking fees are very reasonable.”
“Laura Church assisted me with opening and account and it could have not gone smoother. She was very kind and was able to work around my schedule. This one interaction has inspired major faith in this bank. I do really appreciate that we still have great people like this around. I am now recommending OneAz to all my family.”