Cobblestone Auto Spa, with 51 locations in Arizona, 44 in Colorado, and 15 across the Northwest Region, prides itself on providing unparalleled service, products, and customer experience at competitive prices and a quick, efficient pace. While some customers have had positive experiences, such as appreciating the helpfulness of staff members like Terrance and Alexander, others have faced disconnected and inconsistent service. Customers have reported issues with pricing discrepancies, improper application of discounts, and incomplete cleaning of their vehicles despite the high cost of services. One customer expressed disappointment that the manager did not address the poor job done by the employees in cleaning the interior of their car, even after the customer brought it to their attention. Another customer, while satisfied with their first visit and the monthly wash subscription, hoped for a more mature employee to handle the cleaning on their next visit. Overall, Cobblestone Auto Spa aims to deliver quality, service, and value, but some customers have encountered challenges in achieving a seamless and satisfactory experience across their multiple locations.
