Branch manager was very rude to a disabled customer asking if her dog was a service dog and telling her she can't have it inside
January 2024
Not sure why I even try to come here without an appointment that’s a week away. Under staffed is an under statement. They can never help with any business banking issues that only take 5 minutes to complete. Definitely a mega corporation that only cares about lining their pockets.
October 2023
Needed help with an urgent wire transfer. The teller said only a banker can do wires, and the banker was too busy to help. Was completely emotionless with no empathy or apology. Thank goodness the branch on Grand was able to help and provided excellent customer service! Not surprised the branch has such bad reviews.
