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“A total transformation from family medical now they get a 5 out of five the doctor has done things now that I should have had done a year and a half ago I'm so satisfied now I can't even explain how good they are.*****”
“Very nice facility and everyone I came in contact with was friendly and professional. Dr. Figueroa is great. He listened and encouraged me to get evaluations for everything I had concerns about. My first visit was a good experience!”
“Dr. Hineman is very attentive, informative, and caring. I needed immediate bloodwork for one of my daughters and she called me from the hospital to put the order in. I really appreciated that kind of service/urgency from her.”
“I was promptly greeted by the facility employee. The office was clean and comfortable. I expected a wait but was called back almost immediately. The employee was kind and professional.”
“Good doctors and on time appointments. No wait pharmacy. Imaging in office. There are so few people when I go there. This is not reflective of the care you receive there because when you leave there you feel heard. I love it. Everyone that works there is so kind. Dr. Hala Aububakr is amazing. So happy I left my last GP of 15 yrs and got so lucky finding her.”
“My mom is a patient here for a long time we love her doctor she is Dr Donna Tarin she’s is awesome very nice, patient listens to her patients, very caring,if your looking for a great doctor Donna is the one! Thank you Donna for all you do for my mom we appreciate you!”
“Really amazing people that work here. I've brought my son who is autistic and has DS. He needs to be held down by 3-4 people to get his blood drawn. Each time we go , they're always caring of his needs and are quick and efficient. We so appreciate them caring for our son.”
“⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience with Jen C. at Sonora Quest!
I can honestly say this was the best blood draw I’ve ever had. Jen was professional, kind, and incredibly skilled she made the entire process quick, smooth, and completely painless.
She found my vein on the first try (which never happens!) and chatted with me the whole time, which really helped me relax. Before I knew it, we were done no pain, no bruising, just a positive experience from start to finish. :))
If you ever need to get your blood drawn, ask for Jen C. She’s truly the best!!! Gentle touch, warm energy, and top-notch professionalism. Thank you Jen for turning something I usually dread into such a pleasant experience!”
“Place is packed, though I made an appointment, Have to stand outside, no room inside. Have to check in with a pad and wait., went pretty quick. Lady that took my blood was awesome.”
“No one ever wants to get blood worked on, but I came into this location and the front desk. Lady was so kind and inviting and professional and Corina who Drew my blood was amazing. I didn’t even fill her and let me tell you that is talent. Thank you all for being so great.”
“We have been going here for well over a decade now. I'm sure we don't know everyone that works there but those we do come in contact with, we are very pleased with.”
“The team here did an amazing job when my 1 year old had to get labs drawn. Kudos to Tara who helped me out today when I was in a bind as a patient. I also deliver specimens here for my job. Staff are always pleasant, professional and helpful. Only complaint is they should go back to 2 staff members and really disappointed they stopped drawing on Saturdays.”
“I went in around 10:20 and it was really busy, but the staff was very efficient and got everyone moved along as quickly as possible. I was there to have blood drawn without an appt and spent about an hour there altogether. The staff was all very welcoming and professional, and just as a side note, they will accept lab work that was assigned to another company (in my case, my provider assigned it to Labcorp but Sonora Quest was able to process it instead). Thank you!”
“I got here. They were fast. Clean. Ladies at the front desk, very nicely verified if I had signed in correctly. The phlebotomist was fast, before I knew it before was in and blood was out. You guys ROCK. Thank you guys.”
“make an APPOINTMENT and use the kiosk to check in i always use the name to check in faster and quicker..as per the staff they were quick to call my name and they were nice, friendly they try to be as gentle as possible which i like..and the place is pretty clean.”
“Naila and Brianna Did a great job at informing me of everything I needed to know by answering my questions and making me comfortable through the blood drawing process. The lab was clean and all staff were very professional.”
“I went here, in spite of the bad/low star reviews, and I am so glad that I did. My mom needed lab work done and Sonora Laboratories recording said they were closed from 11:00am-3:pm (at two locations that I called) for a staff meeting, which is unacceptable for a business to do. Anyway, I got to LabCorp and before I could finish the electronic sign in, the girl at the window was already calling my mom to confirm some info. So that right there was less than five minutes. We waited about 10 or 15 minutes in the waiting room before we were called to the back where we met a wonderful phlebotomist (Diane). I explained to her how it’s usually hard to find veins on my mom (84 yrs old). She was so gentle and kind when speaking with my mom as she was prepping her arm. She assured my mom that she would use the smallest needle and would not hurt her. Within 2-3 minutes we were done. From the time I walked in the door until the time I left out, it was probably only 30 minutes and that was without an appointment. Don’t let the bad reviews keep you from giving them a fair chance.”
“Very impressed with Sonora Quest Laboratories… Sun City West, Arizona.I felt they handled the patient flow in a timely manner… Katy D was my phlebotomist… Extremely professional, knowledgeable, and made me feel very relaxed and welcome… It is not easy to take my blood… She did an amazing job… Practically painless!”
“I had written down the wrong address. Arrived there late, they were able to get me in right away. They were very pleasant, The place was clean, in a very nice area.”
“Quick and efficient. Walk in no appointment! Done in a flash with easy to use kiosk and friendly responsive staff at front desk as well as easy draw.
Thank you to all!”
“I've been to 4 different locations
What's Nora?And they have all been awesome.The wait is less than thirty minutes. They have very nice lab technicians
So far so good!!”
“Honestly I don’t get the horrible reviews its common for most labs to have outrageous wait times and some don’t if you’re lucky but that’s why you come prepared to wait. I went to get a drug screening for my nursing clinicals and I waited almost 3 hours (which I expected). However, the receptionist were letting people know that their system was down (did everything by hand) and that the wait might be over 1-2 hours long. Note that drug testing starts at 9am so don’t waste your time by coming earlier since you’ll be waiting more. But the office was understaffed and the 2-3 workers were running everything on their own. I think the workers did what they could and were respectful to the customers but just be prepared to wait a while if you don’t have an appointment and even if you do.”
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“The gentlemen who helped me were very professional and customer service oriented. Felt confident in having them service my vehicle. I will be continuing to use this location based on their service and bringing my other 2 vehicles as well. Fast and friendly!”