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“Today I was assisted by Makenzie who demonstrated patience and courtesy, and she went the extra mile for me! Whoever does the hiring for OneAZ deserves kudos for finding the BEST employees…I’ve never had a bad experience and I’ve been with the credit union for almost 40 years!! Thank you!”
“I recently came to this credit union to open an account, and it was a good experience thanks to Synthia and Alex at the front. Their friendliness and professionalism made the process smooth and stress-free. I'm confident I made the right choice banking here.”
“I received excellent customer service at Goldwater Bank. The staff is knowledgeable, easy to work with and very friendly. If you’re thinking about going to a new bank, I would suggest Goldwater bank, they have great CD rates.”
“Joanna Strong is fantastic!! She is super efficient, professional and helpful! Her colleagues like Tina snd Alec are also terrific. What a pleasure it is to bank here!”
“I want to give a praise report to a Mr. Alejandro Hernandez for excellent customer service. He demonstrated a positive attitude in a stressful situation. I highly recommend doing business with OneAz credit union and requesting Alex to close your loan . I’m glad I made the switch from my other credit union.”
“Jeff was extremely professional and helped me get a mortgage for my first home. The 1 percent down program seemed too good to be true. Painless experience. Called Jeff up….2 months later moved into my brand new home in downtown Phoenix. It’s really that easy.”
“We loved FirstBank when we lived in Colorado, so I decided to do my (small biz) business banking here in Ahwatukee. The crew here has been fantastic---friendly and readily remembering me. Their credit line issuance has been very fair, and have allowed me to start increasing my score and limits as I am earning their trust. Probably not the most aggressive business bank out there, but they are in sync with me thus far and I am happy that I decided on them.”
“Alondra was wonderfully helpful and pleasant to talk to about getting a new car loan and deposits for my kids I love AZFCU already but Alondra just makes me feel that choosing this bank was the best decision I ever made for my family.”
“I just opened a bank account with this location and the their service absolutely impeccable. I dealt with a woman named Cindy who is absolutely phenomenal. Kind of accommodating .”
“Signing up with Sierra Pacific Federal Credit Union was a great experience. They are one of a few places that offer a free monthly checking account. Their customer service is amazing...absolutely 5 star. I am referring them to others.”
“I worked with Clay Netherlin at SFG. I’m approaching retirement age and needed to get my finances in order. Clay not only did an amazing job, he took the time to make sure I understood by throughly explaining everything throughout the process. I am so grateful for his expertise and feel much more at ease about my future retirement. Thank you Clay.”
“Wow what amazing and fast service called around found best rates here got lucky to work with Natalia she was very professional and courteous she was able to help me get an even better rate by opening an account had me and the seller in and out in no time what amazing A++ service! Helped make my dream car a reality!”
“5 stars all the way. Marian and Doug at the Phx location are superb. We switched our corporate accounts from decades with big banks over to 1st INTL, and it was the best decision we've made. Their office staff are extremely friendly and online services are easy to navigate. Their customer service - compared to our years of experience w/ our former banks - blows them out of the water.”
“Had outstanding customer service from Joshua. It just doesn't happen anymore when someone goes so above and beyond to help you. I just want to thank him again for being so kind.”
“Absolutely the best banking experience in Arizona. Customer service is wonderful, they greet you when you come in. banking never had an issue. I have never borrowed money from them. But everything I have done has been a pleasurable experience.”
“I have always felt warmly received and supported by everyone here at my 7th st location,I feel very grateful for their attention and professionalism with every need I have had.So calm and efficient, through and kind !”
“I’ve been extremely impressed with the communications and customer service I have been experiencing. I actually believe that UMB has my best interests in mind, and therefore I’m actually happy to advocate for them. UMB does not appear to use large amounts of propaganda and advertising (which costs money that ends up being paid for by customers) and because of this I believe is why their banking benefits are on point. I assume their customers are grateful and absolutely comfortable putting their name behind them, as this is how I was recommended to meet with them.”
“For all of my business needs I use National Bank of Arizona. Chris Morris is truly the best at what he does. He has helped me in so many ways. Thank you for all that you do and its not just a bank when you are there it is like your home!”
“After banking with Chase for years, their service levels dropped in 2020 substantially. When looking for PPP Loan help, it was impossible to get any real help or service from Chase, often for weeks or months at a time, randomly so...., So I called around. The people at Republic Bank of Arizona not only answered their phones, with local qualified help from real live Arizona USA humans, they were the most helpful, friendly and professional humans one could have hoped for. The service levels have continued to be responsive, professional and helpful. I highly recommend Republic Bank of Arizona and their awesome staff to anyone looking for banking services with a human touch. Thank you Republic Bank of Arizona and really thank you to all your lovely staff.”
“I am rather shocked by the bad reviews i see here...I have been coming here for about 35 years, back then it was called Canyon State.....either way I have never had a serious issue and any small issue was taken care of right away. Only gripe is the lack of locations, but this one is near my house. I would keep my money here if I had the choice of a bank or this...I use both.”
9AM - 1PM
826 E Union Hills Dr Bldg. E, Phoenix
Banks
“Been working with them for many years and they have always been extremely supportive, understanding and professional with any and all of my experiences I’ve had. Always quick and easy to get in and out no long waits or hold ups. And an added plus to the awesome security guards at the 7st and Union location it’s always more reassuring having someone like that around. Check them out if you haven’t been to this location! 5/5 stars!!!”
“I always enjoy my experiance at the Biltore branch. All of the staff is awesome to work with, Jocelyn and Jacob are always friendly and helpful.Dalia does a great job at answering questions. Thank You to the staff for always having a smile and being so awesome.”
“I was seen by Rosa today, from the beginning she made me feel so comfortable. She was very polite and professional. Her awesome customer service skills made my day. I left happy with the service she did provide me with. Thank you Rosa I’m glad awesome people like you still exist”
“Lesli is an amazing representative for this company. She was extremely helpful and gave me options I didn't know I had. Very satisfied and extremely pleased.”
“This facility is far from "Permanently Closed" as indicated by the current Goggle map listing. It is a thriving Wells Fargo Home Equity Group product processing center with over 500 employees as of December, 2013 with no plans to curtail operations at this location into the foreseeable future, but rather, to expand. The work environment at this location is one of the highest rated among Wells Fargo team members and is a great place to work and to make a positive difference for thousands of customers every day.”
“What a great place. This bank is awesome! Had some questions about banking and James Houser helped me right away. Best customer service ever. Highly recommend this bank.”
“Everyone that I have worked with at DFCU has a positive, can do attitude. They made it very easy for me when I was shopping for a used Jeep, I brought the seller in and everything went smoothly and they handled all the DMV stuff for me. Yesterday I needed some checks and Shelly instantly had them printed up for me. Awesome bank.”
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“This branch was amazing to work with. I worked mainly with Mary, but whenever she was out, the rest of the team was helpful. This is my second loan thru them and they are great. Thanks for all the help!”