9AM - 7PM
3555 W Van Buren St #110, Phoenix“I changed from Metro to cricket, this store has very good customer service. I highly recommend it. Hundra helped me change and I really liked her help, thank you”
10AM - 7PM
1602 E Roosevelt St Ste 301, Phoenix“Thanks to the girl who helped me. I moved all my information from my other phone and I don't know anything about phones but with your help it's much easier!”
“I brought in a 90s vintage ford audio unit that probably wasn’t worth fixing, everything worked accept the display. After a little haggling, we agreed on a price ant they were able to repair it on the spot. I’m very pleased that I was able to avoid an aftermarket audio unit that wouldn’t work with all my cars features. I will definitely be using their services again.”
“Whether you're a long time customer or first time. Spencer's is the place to receive, quickly, friendly service, variety of products and one stop shopping. Pricing is comparable and in some cases, even better than the big box stores.”
10AM - 7PM
4337 W Indian School Rd #113, Phoenix“Great customer service. I was greeted as soon as I walked in an staff was very friendly and knowledgeable of their products and services. Val was able to answer every question I had.”
“This place is an example of how a business should be run! High quality work done by professional people! Can't say enough, Ryan and John are top notch for sure. I drove from Florence to have them put a complete system in my 2003 MB CL500 it came out perfect!!”
10AM - 8PM
4551 E Cactus Rd, Phoenix“I purchased a new iPhone 13 online and needed help getting it set up. If you have never been to this store, you should come in! Who was there to help? Canyan!! He was so incredibly helpful and knowledgeable! He made the process so easy! He was personable and his customer service just wowed me! Thank you Canyan for all your help!”
“Thanks to the girl who helped us, her name is Angela, she is charismatic and has a lot of patience, thank you beautiful, keep up the good work ? a thousand blessings for you ☺️”
“My husband and I have used Spencer's for our appliance needs for many years and they have never let us down. They have excellent service, sales and information. The service people are very knowledgeable about their product. Will continue to use them as long as I need appliances!”
10AM - 9PM
7611 W Thomas Rd Space B036, Phoenix“Very glad I went into this store. Iris provided excellent customer service. She was informative and helped answer all my questions patiently. I hadn’t come back to T-Mobile service for a couple years but she made this experience so easy that I want to stay with them permanently now. She made sure to get me the best deal possible as a returning customer and I left feeling very glad I switched over. Hire more reps like Iris!”
9AM - 8PM
5005 W Indian School Rd, Phoenix“Great customer service! Came in with my family to purchase a new cellphone for my sibiling on Saturday. While helping three other customers at the same time, Ashley provided great customer service with each of us all while being attentive. Overall, we had a great experience, she was very helpful and knowledgable!”
10AM - 7PM
6805 N 19th Ave #105, Phoenix“Leslie helped a disabled Veteran and brought a smile to my face, which is hard to do! Thank you Leslie you are a very kind person and you went above and beyond customer service!!!”
10AM - 7PM
610 E Bell Rd Ste A1, Phoenix“Juan was unable to provide me a solution to my problemStill happy with the interaction.. He took the time to make sure there wasn't anything else left unsaid that may be useful to me. I often find carrier store employees unwilling to give out info that could result in a no sale situation. Instead homie just gave me all information I asked and displayed a stellar balance of friendly and down to business. Give this man your business if you use cricket! THANKS JUAN!”
10AM - 8PM
34640 N Vly Pkwy Suite #106, Phoenix“Great service!! I’m very pleased with Fernando, he was very knowledgeable and was extremely helpful!! Made my experience very smooth! I’d definitely recommend getting assistance from him!!”
“Absolute awesome place to go they have everything and anything in this place I bought it queen size bed and mattress and half the price I could have bought it anywhere else”
10AM - 5:30PM
10613 N 43rd Ave, Phoenix“For more than a decade, I have been purchasing radios and related from HRO. The day after I got my tech license I drove down (I'm about an hour and a half away) and bought a brand new Yaesu Ft-8900r. And just the other day I rung them up bought a new HT (which arrived remarkably quickly). This place has always been a pleasure to visit and buy from, and they have had the answer to every question I've ever presented them with. Top quality products and service!”
10AM - 7PM
8841 N 19th Ave Ste 2, Phoenix“Cricket hasn't been my favorite service sometimes, however when needing help, Rodrigo on 19th and Glendale location was very helpful with my boyfriend's search for a new phone. We purchased the phone and received a phone case and screen protector with it. I recommend going to this location over some of their other ones.”
“This is the type of place missing now days. Excellent service, excellent product. Easy way to get a washing machine washin’ without having to buy expensive transformers or rewiring the house. It's been almost a year and absolutely no issues. Thanks”
9:00 AM - 6:00 PM
2030 W Baseline Rd, Phoenix“Installed outside TV and sound, now we can be in the pool and watch TV, had 65", installed by Gregory and team, Gregory was there entire time watching each step, glad he is very picky to do it right, also fixed (made our home theater) inside work the way it is suppose to, love both, TV is clear, good picture and sound, finish work was very well done too, they had to climb and wire it is incredible how well it worked, clearly very difficult to get wires where they need to go, but it went very smooth.”
“Just a great niche store for high end audio needs. The specialty seems to be tubes and phonos. If you want to really hear how your music is supposed to sound, this is the place!”
“I went in there and Kevin provided amazing customer service and was able to answer all my questions. Definitely talk with him if you need help finding something because he’ll help you out. W employee ?”
“Went by location today to get a new phone, was in desperate need of another one for my business. Kayla and Soley were super helpful and thoughtful. I would definitely recommend this location over any other ones. Thank you again ladies.”
9AM - 8PM
1838 W Bell Rd #107, Phoenix“Francis la gerente de esta tienda es muy amable me encanta el servicio que ella y maría nos brindan a mi y mi esposo. Nosotros ya tenemos 2 meses con cricket gracias a ella nos dan los mejores precios de las mejores marcas al vengan con las chicas”
“I rated this place a 5⭐, due too Jose having great customer service! He greets his customer's with a smile and ALWAYS, ALWAYS, PLEASES US WITH GREAT DEALS!”
10AM - 7PM
1905 W Union Hills Dr Ste A, Phoenix“I was in your store the other day with some very questions about my account and both Mabel and Yoana we're very helpful. Both of them are a great asset to your team.”
“First of all Brenda at 19th ave and bell rd phoenix, was AMAZING help! OK, so here is what happened , I bought a new phone and went to the store on 67th Ave and Bell Road in Glendale. Since it was close to my work. The girl at the 67th ave store did not speak English, turned multiple customers away because she couldn’t understand what they were asking. And then asked me to translate for her. Then She asked me what I was looking to do and I explained I was looking to connect the new phone I had just purchased. First time she tried it, had no luck, she changed my Sim card into the phone, and claimed that the phone was locked. Then she called her manager, and the manager was trying to tell me that the phone was locked also. I knew it wasn’t because I had purchased it online. After another failed attempt of her trying to activate my phone. I left with my phone, only having Internet and texting capabilities. I was so upset. To top it off, she charges me an activation fee and a screen glass fee. Which she did not apply to my phone. When I corrected her, she did refund me the glass amount. But still. So I frantically am trying to find a store that is still open to help me with this mess. & it was here at 19th Ave. and Bell Road, I explained the situation to Brenda not only was she able to correct the fact that the girl at 67th ave connected my phone as a tablet line. She also saved me money! I’m am so grateful for her kindness, I probably was a little annoying Since I was frustrated. Anyways, All HAIL Brenda. She was amazing!”
“The girl who helped me, I think her name was Bere, was one of the best at helping me with my phone. I also added another line just because he recommended it to me and it was the best decision I could have made. They occupy more people just like her, I promised to return next month for another phone…. Thank you very much bere keep up the good work and you will go very far ??”
9AM - 7PM
3445 W Glendale Ave Ste 11B, Phoenix“A couple days ago I walked in this specific store. I was afraid of the customer service because in other stores they were kinda rude; but this guy "Leo" was really nice, treated me really well and helped me to find everything I was looking for. 100% recommended, whoever hired him did a great job.Plus, the store looked clean and organized.”
“Jairo had amazing customer service he went above and beyond to help me make sure that I could transfer my phone number to cricket.. amazing customer service.. had a great experience!!!!”
“I walked in to a nice air conditioned store to reset my PIN number. Afterwards
I asked about available promotions. Francisco & the store manager, Diana, went above and beyond to explain in great detail. She even wrote everything down on a full sized notepad for me to take home to look over. Her handwriting was nice too. I appreciate their respect and wonderful service.”