JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. Customers report always finding what they are looking for, both in store and online, with helpful and nice associates. Many highlight the excellent value, noting you can get multiple quality items for the price of one elsewhere. The store layout includes distinct sections for men's and women's apparel, featuring brands like Adidas, Levi's, and Puma. Services like one-day pickup make shopping easy. Recent positive comments note the store has received a facelift and upgraded clothing, making it a more compelling choice. Some feedback mentions not liking the checkout setup, but overall experiences are very favorable.