The attention is disgusting, they are not friendly nor do they really care about the public. The only nice agent is Carter. Up to a certain point I found the response of the agent in charge of this branch racist. If you are Latino and want to open an account, avoid this branch.
July 2023
Terrible customer service. They had 4 cashiers but only 2 helping customers even though there was a line of people waiting. 2 cashiers were standing off to the side chatting and laughing. We were there to open a new account but left and opened an account with a different bank; the other bank was very thankful for our business
June 2023
Never answered phone after four hours of calling from 9:00 am to 1:00 pm. I called the 800 number but I was told I had to go to the bank to order money for my trip to Europe.
