As a team member and a customer, I was denied the bathroom. They said they do not allow bathrooms for customers and recommended I go to target. I have not heard of this in 10 years of experience of working for Wells, nor my 5 years of branch experience. Very unfortunate experience buying a cashiers check.
January 2024
Walked in to see a banker and took a seat. I was never greeted by anybody even though they made eye contact with me. One of the bankers and the mortgage guy were talking about sports for the 10 minutes I was waiting. Terrible location with lazy employees.
November 2023
The tellers and bankers don’t get paid enough to greet clients. I came and sat for 25 minutes. No one gave a word and I left
