Sam's Club Cafe in Gilbert offers a delightful experience with a range of tasty options, including hot and fresh pizza, soft pretzels, hot dogs, frozen yogurt, and refreshing ICEEs. Recently, the cafe has improved its beverage selection, now serving popular Pepsi-Cola drinks. The location is well-kept and organized, making shopping convenient for customers. Many shoppers appreciate the "scan and go" feature, which allows for a quick and easy checkout process without long lines. The staff at Sam's Club is consistently praised for their friendliness and helpfulness, with many customers noting their positive interactions with employees. One standout employee, known for his welcoming smile, has made a significant impact on regular shoppers, enhancing their overall experience. While there have been concerns regarding membership issues, the management has been responsive, providing prompt resolutions. Overall, Sam's Club Cafe remains a favorite for its quality food, friendly service, and well-maintained environment, making it a go-to destination for bulk shopping.
Theyre always working super slow there and they ignore you completely. They have absolutely zero customer service skills. I shouldn't have to wait half an hour if theres only 3 people in line, not okay.
November 2025
First they were under staff 20mins to place order then when got home me and grandson we eating pizza and a long sting of hair ruined the whole dinner for me totally disgusting trying calling no answer
August 2025
Make sure you have absolutely perfect timing when you go to the Cafe. If not you will wait half a hour while someone takes a break before you can even order while the other workers ignore your existence.