“They were upfront, communicative, and helpful. They fixed my screen in about 30 min. on a Sunday evening. He also performed a free diagnostic on my other phone, which had been run over and was in bad shape. Their prices are very competitive. I'll definitely being using their services again.”
“I will start by saying that I'm dismayed by a few of these reviews, particularly those referencing Casey. I had a totally outstanding experience with him today. I was trying to go to the 2 closest locations to me- the ones that sold me my lifetime warranty key fob batteries. Both have apparently closed since I last needed batteries. This one is quite far from me to go for just a key fob battery, but I called and spoke to Casey. He was very helpful. He explained that the stores I had patronized previously were part of a different franchise and that none of my numbers or previous key fob batteries wetw registered with their franchise. He went as far as to call over to another store that is in that franchise to see if he could obtain the proper confirmation about my purchases. He couldn't verify the purchases. He instructed me to go to that other store if I chose. I thought that I would prefer to go to his store, again, even though it is out of my way, because he was so helpful.
I arrived at the store and Casey and the manager, Michael, were working and they were just so very helpful. Their customer service was on point and I told them this. Casey resolved my situation in a way that was more than acceptable. It was worth the drive out of the way. I will be a repeat customer now.”
“Screen replacement on a Pixel 6. It's more expensive than i expected but they were courteous and quick. Overall, good experience. Grateful we didn't need to buy a new phone!”
“The repairman James was very polite and made me feel like he cared about getting things right this time around. Hopefully things are where're need them to be. ?”
“Jessica was fantastic! She was so kind and her customer service was top notch. She got my daughter's iPhone charge port working in less than 30 seconds. She will be our "go to" for any future phone issues. The prices are good here, too.”