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10AM - 7PM
995 W Elliot Rd Suite 3, Chandler
Mobile Phones
“My phone needed an antenna and charging port replacement because it wasn't connecting to the network - a big deal when you use your phone for work. I brought it in for service, and Kyle had it done in no time, with friendly service. I'm definitely coming back for any cell phone repairs I need in the future!”
8:30AM - 8:30PM
1995 W Elliot Rd, Chandler
Mobile Phones
“Dylan was amazing and truthful throughout my process changing to Verizon ! He helped in getting me a way better deal plus not to mention upgrade over my last carrier who upped my service and I didn’t even have 5G. If you truly want someone who will help you and care, He is the man and so worth the wait if he is overly busy Thanks Dylan for all your help and honesty I truly appreciate it! God bless!”
“We walked in needing to upgrade our phones and walked out with an extra line for my fiancés business needs, with a great deal!! Aaron was very helpful and diligent with what we came in for and it was an overall fun experience!! He answered all of our questions with patience and respect!”
“I came into the store to separate someone that was on my account on to their own and the AMAZING MIRNA saw that the plans I had in my acct were not set up correctly causing us to spend an unnecessary $500 since February of this year. THANK YOU SO MUCH, MS. MIRNA, FOR CATCHING THIS AND LOOKING OUT FOR OUR BEST INTEREST.THIS IS WHAT CUSTOMER SERVICE SHOULD ALWAYS LOOK LIKE!!!! KUDOS TO MIRNA!”
“I didn't know what I wanted and came with a couple different ideas of what I was wanting to do with buying a phone etc and the gentleman helping me was patient with all of my questions and super helpful in getting me everything I wanted and needed all with a smile on his face!”
“Go see Diego. He was personable and efficient. Knowledgable and polite. By the time we were done he was on a first name basis with my son. We enjoyed taking care of what I thought would be an inconvenience. It ended up being a highlight of our day. Thx Diego”
“Wonderful experience, product was available, accessory promotion was AMAZING, Representatives and Manager in store were kind, helpful, knowledgeable. Justin helped our family greatly. Thank you. We always come to this location and have a good experience.”
10AM - 7PM
941 W Elliot Rd #10, Chandler
Mobile Phones
“The manager Alexis was so great! She helped me switch over and went above and beyond to help get me set up switch my data over and helped me get a phone set up for my kid and helped with recommendations on apps for parental controls she was the only one In the store she had a heavy flow of customers with some complicated issues and managed it all with great patience! She was knowledgeable and an overall pleasure! She’s doing an amazing job as a manager!”
“Teresa is awesome she’s very helpful she really cares about every customer she’s patience she made my experience at metro very pleasant I can’t say the same for metro call center which gave me a headache but I can say that Teresa deserves thumbs up she is the best.”
“The young lady working in the evening (around 6 pm) on 1/28/23 was absolutely excellent in regards to customer service. There were technical issues and she managed the situation very professionally, alerting me to issues and her next steps along the way. She was also concurrently managing another, somewhat difficult situation. Both of us were a customer service challenge to say the least. She attended to us both and appeared completely in control. I’d say she’s well beyond her years in her social-professional talent. BTW…this is one of very few times I have provided any feedback. So impressive! To be clear, I have been in the same store multiple times since it opened due to location, and while it’s been “okay” I have come to expect a disengagement regarding actual service. More often it seems I’m just another problem they are forced to deal with-not all but most of the time.”
“I came in a few days ago with a question about my phone not operating correctly after porting over to T-Mobil from Verizon. It ended up not being a porting issue, instead something with the VPN that wasn't allowing me to connect to WIFI or use my data.I apologizes I do not remember the gentlemen's name, but he was VERY tall (can't miss him), but he was super helpful and found out pretty quickly that was the issue. I felt unsure about going in because I wasn't purchasing anything but that didn't stop him from amazing customer service and reassuring me in my switch from Verizon to T-Mobil.”
10AM - 8PM
2975 E Ocotillo Rd #10, Chandler
Mobile Phones
“I went to this TMOBILE to buy a new phone. The person who helped me, Ali, was exceptional. I had many questions and he answered them all in a way that I could understand. I ended up buying a new phone and all the accessories that I would need. As I was waiting for Ali to acquire all of my new purchases, I spoke with the Manager, Raiden, about TMOBILE home internet services. He was very helpful and explained the service. I will be going back to them for all of my phone and internet services.”
“I recently had the pleasure of having my phone repaired by Shohan at CellSmart I was absolutely blown away by the level of expertise and professionalism displayed by the person From the moment I walked in, I was treated with courtesy and respect, and my phone was handled with care. The repair itself was completed quickly and efficiently, and I was kept informed throughout the entire process. The end result was a perfectly functioning phone, and I couldn't be happier! I would highly recommend this place to anyone in need of phone repair services. Five stars and a huge thank you! ??”
“Awesome customer service I went in yesterday I was really short on money and this girl I think is named Tanya helped me so much I appreciate that she Igave me so many options Iv gone to other metros and let me say none like this one definitely recommend that location Thanks beautiful!!!”
“If you want good honest customer service...to get metro service....go here see Mo......one of the best honest and true person who makes it happen...trust me.... only at this store... don't go elsewhere...See Mo ...”
“Amanda and Christian are awesome! My mom’s phone was lost, and they were both so helpful in getting it replaced. This will be our go-to store moving forward (as long as they’re still working there!) Great customer service!”
10AM - 8PM
407 S Arizona Ave # B, Chandler
Mobile Phones
“Went to buy a phone for my son and the guy who helped us was very professional and friendly. From start to finish took about 1/2 hour. I'd recommend this store for anyone looking for a basic plan”
9AM - 3:30PM
3164 S Country Club Dr Suite #6, Mesa
Mobile Phones
“Ordered skin online only to find out the location for this business is near me, so i ended up wanting to stop by the physical location. Confirmed with the employee and he said it would be fine. Staff was very friendly and knowledgeable.I went for the clear iPhone 12 mini skin. I stopped by and he had my skin installed in less than 20 minutes, he explained to me how the warranty works, how to take care of it etc. Employee was very professional and clean with his work. Skin itself is very high quality, i was able to look at samples of the other skins that are offered and the quality is very high end. I’m really happy with both, my online shopping experience and my in person experience. Will definitely recommend to my friends and family!”
“I received great service from this store, especially from Carlos H.
I ordered a phone last evening online to pick up at this store. They closed at 8pm & I arrived around 7:40pm. I know what it's like to work retail & still have customers in the store & possibly making employees work past closing time. Even though there was 3-4 customers still being helped or waiting, Carlos and the other guys still managed to multi-task and get everyone taken care of. I was having my number transfered but knew that I needed some info to do it and Carlos asked if I didn't mind coming back to do that. I knew I arrived late so I didn't mind at all. I was planning to go back anyway to purchase some accessories. But I truly believe that if I asked him to do it, he would have. He explained the important things I needed to know for the new phone, got it turned on and asked if I had questions. This took approx 5-10 min and I was done! Carlos gave good customer service, was humorous but still exemplified professionalism.”
“This is one of my locations to go when in the area because it's close to everything!, meaning other stores and restaurants where I shop! I ran in to grab a few items recently and I was in and out! There's plenty of parking in front! Close to the freeway and across from the Chandler mall. Of course, I recommend going to . The prices are a little more than their competitors but for me, it's worth it on some items to avoid going into other stores. They seem to keep their shopping karts sanitized and clean I've noticed which is a plus and they don't have karts roaming the parking lots or in the way of pulling into parking spots. Yah! Target is my spot!!!”
“I went in to get some help migrating my number from an old phone to one recently purchased and was having trouble doing it on line. There was only one young woman working, but she was so helpful, kind and supportive and was able to solve the problem rather quickly and adroitly, I think all in all it took less than 10 minutes to resolve this issue, awesome support!”
“Stopped in there needing assistance to connect my iPhone to my search. I don’t know the gentleman that greeted me but asking for help, he said no problem and within 15 minutes my ieatch was updated.
Great customer service. The gentleman was from Chicago. ??”
“This is my favorite target in the area. The store is big and has a lot of selections. Also seems to be less crowded than other locations. All interactions with staff have been great. Once they messed up my drive up order and gave me a $10 gc for the mix up. Was really impressed with how quickly they handled and the gc was unexpected.”
“Excellent experience and service. Matt Worley helped us trade in a phone to get an upgrade and even found that he could lower our monthly bill at the same time! He says this never happens so don't get your hopes up, just know that they will take care of you!”
“Excellent customer service! I'm not sure why this branch doesn't have better reviews but we have always gotten very helpful, professional, friendly service here.”
“After being with 2 other similar companies my wife and I decided to switch to Verizon and also have their credit card. It's a difference between day and night! With other companies trying high pressure tactics and employees who didn't know their job, we are completely satisfied with Verizon. Being in business for over 50 years myself, I could see how Verizon employees are better trained and make the customer know what they are buying. Congrats to Verizon! :)”
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“After three days of on -line customer support at Apple trying to set up my new iPhone, Shawn G. was able to get me up and running in 10 minutes. His professional help is greatly appreciated!”