Kohl's is a store that rewards the everyday, carrying favorite brands in fashion and footwear for an active and casual lifestyle, as well as beauty products by Sephora and items for the home. The store in Chandler on Arizona Avenue is described as spacious, well-lighted, clean, and having good prices. It is a go-to location for many, including for back-to-school shopping, though some note the merchandise can feel crowded, making it hard to browse. The inclusion of a Sephora section receives mixed feedback; one customer found it fantastic, praising the warm welcome, helpful associates, and informative service, including color matching. However, another questions its placement in the middle of the store. While the store looks great and the staff is friendly, significant criticism is aimed at the checkout process. The store now only offers self-checkout, and a lack of assistance led to a frustrating customer experience, with the hope that this policy will be reconsidered.
i have shopped at Kohl;s for about 30 years, both in Wisconsin and in Arizona. Recently, the coupone that are offered are not able to be used on most purchases.
October 2024
It's always good service for my service needs.
August 2024
This is my go to Kohl's store in Chandler. I'm still learning the new layout. The store is very crowded with merchandise which makes it hard to browse. I question putting a Sephora in the middle of the store. There never seems to be any customers in the store.
