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“I made an online reservation a couple days in advance of our appt. That same day I received a call from Stephan with Chase. He was the rep our appt was booked with in the next 2 hrs. He informed me, he was not a notary (which I needed and requested) and would not be able to fulfill the request. He was very apologetic! Instead of just hanging up and not taking responsibility; he provided info to the next closes branch. In addition he called them on my behave to see if they had an appt available. They did not but Stephan did offer to reschedule me which unfortunately did not work for my timeframe. He then again offered another solution.Which did workout.THANK YOU for working to find a solution and not just shrugging it off as if it wasn't your problem. (Hope that makes sense:)U R a Rockstar!”
“Amazing customer service the ladies that work there are amazing they do a great job it takes less than 10 minutes to get your stuff done there they are always happy and smiley you won't regret banking with them they are 1,000 times better than it Wells Fargo very pleased there”
“This team runs the branch very well. They know how to take care of their customers. They are knowledgeable, quick to assist, and work as a true team. They often great customers by name as they enter. Kudos!”
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“I’ve been with us bank for 30 years they are the best at customer service. They really care, nothing better than having a personal relationship with your banker.”