Credit Union 1 - South Anchorage is consistently praised for its great and helpful customer service. Staff members are described as friendly, attentive, sweet, and pleasant, making clients feel at ease and providing effortless service. The team is noted for being helpful with a variety of needs, including credit limit increases, auto loan refinancing, fraud cases, and everyday transactions. The branch itself receives high marks for its beautiful, modern, and clean new building, which some compare to an Apple Store. The open layout and lack of barriers contribute to a comfortable, one-on-one, and unrushed atmosphere. Additional amenities like free coffee and drinks are appreciated. Customers report having nothing but positive experiences, often stating it is better than other banks and highly recommend it for its overall excellent service and environment.
Anna who helped me today with getting checks and helping start case for fraud was hands down the best teller I’ve ever had! She made it so effortless for me, and made me feel at ease! She deserves a raise and a promotion!
April 2024
Gerardo Capua helped me with refinancing my auto loan. He was very helpful, attentive, and great customer service all around. Thank you cu1!
April 2024
I recently came to this bank to cash my check, and the teller girl Mari was SO sweet and got it done for me so fast :) The place looks so nice and clean too along with the free coffee, would def recommend going here for great service!!!
