Hertz Car Rental - Tuscaloosa - Merchants Walk HLE
Car RentalHours:
4200 McFarland Blvd E Ste D, Tuscaloosa AL 35405 Hours
About Hertz Car Rental - Tuscaloosa - Merchants Walk HLE
Hertz Car Rental - Tuscaloosa - Merchants Walk HLE is a convenient location offering a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the friendly staff and efficient service, with many praising how quickly they can rent and return vehicles—sometimes in under an hour. The staff is described as helpful and prepared, making the rental process smooth. The location is suitable for those needing a car quickly or for last-minute rentals, with some customers noting the importance of arriving early, especially when using a debit card, which requires a deposit and proper identification. Many reviews mention positive experiences, including helpful assistance with additional needs such as RV parking. Customers also highlight the ease of booking online or via the free Hertz app. While some concerns about fees and deposits remain, overall, the location is known for good service and professionalism. This Hertz branch is a reliable choice for both quick rentals and longer-term needs in Tuscaloosa.
Most Recent Reviews
August 2025
They don’t have a phone that you can call if you need anything. Calling the central line will get you wrong information. Customer service at the location is rude. I will not be using Hertz again.
March 2025
Y is money still debit off my credit card .I brought your suv be back and top shape vacuum, tank fill up and rinse rhe car off from pollen .my deposit was return but fees still coming off my card
November 2024
No car even if you have a reservation and came early. It takes them half an hour with each customer. Come on. Why are you so slow?
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