Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While some have had exceptional experiences, such as the one with Kiera in the printing department, who went above and beyond in providing excellent customer service, others have faced challenges. One customer's child suffered a severe burn, and the Walgreens pharmacist was very patient and helpful in guiding the customer through the process of obtaining the necessary medication, even though the customer did not normally use that pharmacy. This level of care and understanding was greatly appreciated. However, some customers have expressed frustration with long wait times, being transferred between different departments, and dealing with automated systems, especially during the pandemic when the store was understaffed and operating with reduced hours. Despite these challenges, the pharmacy staff has been praised for their efficiency in providing medications, even when facing supply chain issues. Overall, Walgreens seems to strive to provide quality service, with some employees going the extra mile to assist customers, while also facing the difficulties of the current climate. The pharmacy staff, in particular, has been commended for their efforts to help customers in need.
