“a family establishment were the customer health is the top priority for their associate's... not a very long wait for you prescriptions.. moderate prices... and the store was well organized and neat... not to mention the customer service was simply fabulous.. real neighborly atmosphere..”
8AM - 9PM
24 Saraland Blvd N, Saraland“Literally EVERY SINGLE PHARMACY in the area is struggling with staff issues and med shortages. Don’t expect a pharmacy to stay on top of YOUR meds and YOUR refills. Also if they are short staffed, don’t expect the phone to be answered IMMEDIATELY. Most of the techs in there are from other stores also, they don’t KNOW you as a person same as Walgreens across the street. If you want faster service then create an account online and THEN see if you have refills, if it’s in stock, refill online, etc. There’s not a pharmacy in the area without it’s issues, and people make it WORSE by coming through the drive thru and wanting to discuss their meds AT THE WINDOW! Use common sense and don’t take up more time than necessary. Pharmacists don’t get tips if you want super personalized service get your meds filled at the drs office. And DON’T expect the dr office to send your meds over the same day and then be ready the same day! You’re in a que, and they may not even be in stock. I wish more people would stop putting the probs on the pharmacy and making their issue everyone else’s!”
“They really go the extra mile to assist with out of pocket costs (I’ve been told about coupons for prescriptions and easy ways to retrieve and apply them). The text notifications are so great! They are friendly and knowledgeable! When I call I talk to a person, not automated bots and a million prompts. I’m thankful to have a great local pharmacy over dealing with the big-box chain stores!”