“Sazia Naz and the other 2 ladies were Amazing! I so wish I had gotten there names. They all are the reason I have been with UCB for so long. I just started a business and all three were on top of everything. When I walk in the door they all remembered me, what I was there for, always pleasant and professional and if possible had whatever was needed already ready for my review. Mrs Naz made sure everything was in good order and that I had the banks contact info and her contact info before I left. This is the customer service everyone wishes they could receive everywhere. Kudos to these ladies and UCB.Thank youNatalie Thorn”
8:30AM - 4PM
1630 4th Ave N, Bessemer“I have been with 1rst Franklin for many years. I have ALWAYS had a first rate experience. I had the pleasure of working with Kayla today. Lisa is amazing as well. I can not speak a bad word against anyone there.Top Rate experience.Definitely recommend!!!”
“The absolute best experience ever in a bank! Gone is stuffy prickly tellers and hello to friendly knowledgeable helpful people like Ms. LaKenya . I will tell everyone who wants a great bank and experience!”
8:30AM - 5PM
2915 Clairmont Ave, Birmingham“Eva Bank is one of the best local banks around! They have amazing customer service, and really build a relationship with their clients. It has been a pleasure working with them and I would highly recommend them to anyone.”
“Malaa McDaniel Was my Lender for my house loan. She was the best hands down she was hands on with everything that I need to have done.Thanks so much for getting me to the closing table.”
8:30AM - 4PM
2025 3rd Ave N, Birmingham“Brad Smith and his team are very professional and easy to talk to. They answered our many questions quickly and thoroughly and made this home buying process easy! Highly recommend!!”
“Omg. I love Woodforest bank I've been banking with them for 5 to 6 years now. And when i say best customer service the staff is very friendly nice and caring. Any problems u have the team gets the job done. I really appreciate Woodforest and company. Keep up the good work”
“I left America's First to come here. Amfirst is getting too "banky".FFB is always friendly and they address you by name. Always helpful too.Easy to use online banking and phone app as well.”
“Love 💚 they are open late Thursday and Friday and open until 4 on Saturday I opened a new account with them yesterday and it took all of 20 minutes at the most they took time to make sure I understood all the technical terms they use which really impressed me cause having ADD I have a hard time learning something that is just rambled off to me but every question I asked was answered completely and in a courteous manner and a smile. I definitely will refer others to this 🦠bank”
“My credit union location rocks! The staff is very kind. They are always quick and efficient. They offer a number of services from account options to loans to financial planning. No complaints here!”
“I have a personal account and my company has a business account with BB&T. This location has the BEST SERVICE I could ask for in a bank. They remember me, they are helpful, they are kind. I have been through multiple banks and this one by far is the best. Best rates, best staff, best customer service. THANK YOU BB&T!!”
8:30AM - 5PM
1360 Montgomery Hwy #100, Vestavia Hills“Tellers are fantastic. It’s just a secure and secure relaxing environment when you’re involved with a small banking branch “where everyone knows your name” and treat you with kindness and courteous service. Kudos to Tracy and all the personnel located at the Vestavia branch. Started over 15-20 years ago with Ann Hamiter at another bank and when she moved I’ve moved twice. Thanks everyone!!!”
8:30AM - 3:30PM
1509 4th Ave S, Birmingham“GREG WAS ABSOLUTELY AMAZING, I WOULD GIVE HIM 10 STARS. HE HAS BEEN VERY NICE AND VERY HELPFUL TOWARDS ME. I LOVE THIS CREDIT UNION. GIVE THEM A TRY YOU WON'T BE DISAPPOINTED. GREAT EXPERIENCE FOR ME.”
8:30AM - 4PM
2100 3rd Ave N, Birmingham“I recently opened a checking and savings account here. The teller was very helpful. I have had a great experience with all members of the bank. Make sure you get the fluent app on your phone.”
“Randi is an excellent employee! I came in close to closing to handle something and she was a real pleasure. Sweet and polite and very helpful. Give this woman a raise and definitely keep her around. Thank you Randi!”
“Love America's First !!I recommend Gina! She is an outstanding loan professional and the best I've seen in years! She knows her job, very professionally and actually cares about you!Sending everyone to Gina at America's First Federal Credit Union!!”
“They are the best in Birmingham. Personally i owe everything to them . They helped me when i needed help. Today because of this bank, my life has progressed to levels i could only dream about. Thank you Renasant Bank...”
“Kori is just the best loan officer! She is knowledgeable and is very easy to work with! Closed sooner than 30 days! Overall the best experience applying for a mortgage. Thank you Kori!”
“Yet again I needed to get on the network for work as I was commuting. Mission accomplished. The location appeared pretty active despite the inside lobby being closed due to COVID. The drive thru had customers consistently. The exterior around of the facility was clean as well as the parking lot.”
“Switching from one of the bigger banks was the best choice I have made. CommerceOne's customer service is second to none. Always someone to greet you if you come to their office or pick up the phone if you need to reach them. If you need a little more personal attention CommerceOne Bank is the place to be.”
“Whenever we've had any issue at ServisFirst, in regards to either corporate or personal accounts, Chance Fagan has been our go to in handling whatever comes up with proactive and prompt solutions. Chance is an outstanding Senior Client Associate and we are always appreciative of his professional assistance.”
“We've banked with Synovus for over 20 years. We use this location for our safety deposit box, which we're in and out of pretty often. The tellers are always super friendly and patient with us. The overall relationship with Synovus has been consistently great.”
“This review is for the Contact Center. Tammy and Cheryl are the best! I made multiple calls over multiple days. Each time I received outstanding service. Both went above and beyond to help me try to resolve my issue. It came to light after they exhausted all their options not to be Bank related. You need to add a brief survey portion to the calls you receive. I am proud to recognize these 2 for their hard work, professionalism and kindness.”
8:30AM - 4:30PM
1801 5th Ave N #100, Birmingham“All of the employees at Robertson Banking Company are so friendly, helpful and kind. I have never gone in the bank that I wasn't welcomed with smiles. They are all so pleasant and willing to help me while also being very professional. I have had accounts with other banks, but nowhere holds a candle to Robertson Banking!”
“Eli and Staff is always super helpful and helps me get things done. Definitely time to get an outside ATM with Deposit capabilities including cash. Would be very helpful for those of us getting there after 5pm or closed.....or simply need to deposit cash on Saturday or Sunday, anytime.”
“Ms.Tanya Nero was amazing very informative,she talked to us about all the things Compass offers ,we are enrolled in so many different things that are beneficial. Not to her customer service was off the scale and everytime I go in there she's always smiling and ready to help me. ilI' be back to set up accounts for all my grand kids. Thanx for everything .”