Pep Boys Auto Service & Tire Shop at 105 Ivory Way in Madison, AL, is a trusted local business offering a wide range of auto repair and tire services. With over 100 years of experience, the shop is known for its reliable and professional service. Customers appreciate the friendly and helpful staff, including technicians like Wes, Chris, Yoel, Clark, and Mr. Tee, who go above and beyond to ensure customer satisfaction. The team is praised for their honesty, clear communication, and willingness to explain repairs in simple terms, making customers feel comfortable and informed. They handle various services such as tire replacement, tire repair, oil changes, brake repairs, battery replacements, and vehicle inspections. The shop also services hybrid and electric vehicles, emphasizing its versatility. Many reviews highlight the quick turnaround, with some customers being in and out within an hour, even during busy or snowy weekends. The staff demonstrates diligence, especially when checking if a tire can be patched or needs replacement, ensuring the best solution for each vehicle. Payment options like Affirm are available, making repairs more accessible. Overall, Pep Boys is recognized as a dependable and honest auto care center, where customers feel confident in the quality of work and the integrity of the team. Whether for routine maintenance or urgent repairs, Pep Boys remains a highly recommended local choice.
Great guys and professional service. I mistakenly arrived an hour earlier than my appointment and the team said ‘no problem’ and took my car in early. Service was a wheel alignment on my Tesla. Highly recommend.
February 2025
Had an awesome experience with Chris and Yoel. They went above and beyond!! If you need repairs/tires -- this is the place.
February 2025
Chris and William are awesome! Helped me out quickly!
