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“I only needed a few smaller items, like wiper blades, but was surprised at how helpful the staff was. Thanks to Ethan for going the extra mile to solve a problem, checking my car in the rain. And Greg for his help. It's rare to find good customer service anywhere!”
“Chain businesses I never comment on, well these people are outstanding. They always meet my parts needs and get them as quickly as possible, an call in advance. Also I’m a mechanic, autozone & other parts stores don’t carry nearly the quality Napa offers. When you in a pinch & need parts asap CALL NAPA in Madison. Thanks again guys for your standing staff & commutation solid 10/10!”
7:30AM - 9PM
7765 Hwy 72 W, Madison
Auto Parts
“I’ve had nothing but excellent experiences with Advanced Auto Parts! The staff is always friendly, professional, and incredibly knowledgeable. Whether I’m picking up a small part or getting advice for a bigger project, their employees always go the extra mile to make sure I leave with exactly what I need. It’s clear they genuinely care about their customers and know their stuff. The service here has made me a loyal customer—highly recommend!”
“I really liked the work they did here on my car. I had a bumper replacement after car accident. There are competent people here who know how to do their job 100%. They explained to me in detail everything that will need to be done and why. The work was done quickly and efficiently”
“Went in for a key fob battery replacement. The staff were very kind and helpful. Showed me how to pop open the fob, which I had never actually had to do before. Shout out to Elizabeth and Chris for the help (at least I think that was there names).”
“The rep I spoke with over the phone was excellent. Extremely informative and took the time to talk to me about what was happening with my car and exactly what to do. I appreciated that very much.”
“I started having problems starting the car. I went to Autozone at County line and Highway 72, and it was the battery. Tom P was there and he took care of everything! He was very kind, very efficient and helpful! Thanks Tom P. !!?
Autozone is the way to go!”
“I would like to recognize Yaivonda Miller for her absolutely outstanding customer service. She has an incredible positive energy, took her time to explain everything clearly, and genuinely made me feel valued as a customer. I initially walked in planning to spend about $10–$15, but because of her patience, knowledge, and engagement, I ended up placing an order of around $100. That speaks volumes about her impact. She is truly an absolute gem at this location and a major asset to your team.
I would also like to share some constructive feedback. There is a tall gentleman with a beard—whom I believe may be part of the management team—who, unfortunately, has consistently lacked customer service skills during my visits. Interactions with him have often felt unnecessarily difficult when asking for assistance.
Overall, thank you for employing team members like Yaivonda. Her professionalism and customer-first approach are exactly what keep customers coming back.”
“Brandon and his team are top notch! From start to finish was a breeze. Very knowledgeable and communication was outstanding. Highly recommend anyone in the Huntsville/Madison area to use this Joe Hudson location.”
“Caliber fixed a car that was considered totaled for me. I was so surprised how fast they got me in and fixed my car. I had to pay out of pocket and their price was the best I found. Whitney at the front desk was so nice and kept in contact with me the whole way. I would definitely use them in the future”
“Deer decided to be a hood ornament. They took care of the repairs and paint matched perfectly. Got my car looking like new. Responded to calls and were really nice to work with.”
“Awesome service! I needed a new battery in my Jeep. Jimi was so nice, professional, and super helpful. He tested the battery to confirm that it was bad, then installed the new one in no time at all. This is why Madison O'Reilly is my go-to. Thank you, Jimi!”
“This dealership is the best from service to parts to shop mechanics they have always got me right in & out in a timely matter much Thanks to the entire staff Thanks again”
“Krystal was very helpful and kind and I appreciate that. I explained my situation about 2 bad duralast alternators from auto zone and how James P. was extremely rude and condescending at the Hughes location and I learned he's the district manager. Also he put it in the system that it was returned instead of exchanged, and now I can't return it since he didn't do his job properly. I'll go to other stores to avoid him. As for the alternators..I have continuity from battery ground to alternator casing so it's grounded. Battery tested good. Battery terminals are free of corrosion as well as all fuses. I have 12 volts at exciter wire but only reading 12.5 volts at alternator. She said they had some problems with a few parts (it happens, I know we import everything for maximum profit!) so hopefully the alternator I get from Decatur tomorrow will be the keeper! I haven't had any issues with my Duralast alternator on my Dodge truck, I might just have bad luck on the Camry.”
“Great crew... Front desk.. Bonnie was great... Friendly and professional.. They repaired another mechanics work... And the cost was great... The shop floor was really clean.. Very satisfied beyond... Happy.”
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“I just came in for a headlight replacement around 715PM.. The two young men there were amazing.. They got what I needed, educated me about my options and volunteered to install the light.. These two were great and have made a returning customer out of me..”