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“The store itself is great and everything seems to usually work. Busier sometimes more than othes, but usually because people can't follow directions and come in the wrong way. Then they get blocked or try to go out the wrong way as well. It's not like there are signs and arrows everywhere!”
“We have moved further away and are dreading missing out on the exceptional service we recieve from the pharmacy. Nicole and Matt are always friendly, helpful and patient. The experience feels a little more personal as they remember customers and are well prepared. Great job”
“Extremely knowledgeable sales staff, great showroom, very nice 12 months interest free financing and affordable and prompt delivery of new and removal of old mattress!”
“The folks that work here are the greatest. My dad doesn't like staples and they always remember even when I pick up his meds. Thanks Autumn and the rest of you, though I can't remember all the names”
“I usually love going to Sam’s but the one in Trussville was just Plain filthy . I understand that they are very busy during this holiday season ! But it’s so unacceptable for the bathrooms to be in that condition! No toilet paper in the stalls either ! But it’s was just filthy ! They are definitely shorthand’s so I understand. They had to close the cafe because of being short handed !”
“No waiting in line. I Signed in, applied payment and pumped gas. Received receipt and drove off! It was as easy as that and no problem!
“MY BABY LOVES GOOD GASOLINE!””
“Came here because I ordered tires after a competitor told me I had a puncture in one of the tires and needed to replace 2 as a result. The employee with Sam’s inspected it and determined there was no puncture and the tire should be fine until it’s time to replace them. This saved me hundreds and when the time does come for replacement, Sams will have my business.”
“This isn't a place for a quick trip, just getting down to it can be a hassle. The selection is fair but I have seen a lot more items at other Sam's Clubs. I haven't needed an employee so far so I can't speak on staff. The ability to check yourself out on your phone is great when it's packed.”
“We like this Sam's! They, as a rule, have the same items (brand, size etc) each time we shop.
Produce section:
Large variety of both fruits and vegetables. Many items (grapes, cherry tomatoes, and pomegranate, mangos, dragonfruit and such) are sold in individual or small lots that can easily be consumed by my husband and I before they go bad. That makes sense to purchase. However, purchasing items in bulk from produce, for example onions, may not be as smart of a purchase for a family of 2 as they not be consumed before they become over ripe.
Dairy section:
Milk, eggs, butter (salted, unsalted and Kerry are staples in our home), cream cheese, and other items such as Vanilla Almond Milk have been in stock each visit. The prices are lower than our local food store (Curry)
Meat section:
There is a large selection of beef, chicken, pork and lamb as well as seafood and fish.
Frozen section:
There are many sections and a good selection of ready to heat items and frozen vegetables and fruits. However; these tend to change availability often.
Dry good and staples:
Fair selection of these items. On most of our shopping visits the items on our list were available. Obviously, some things are just not sold to be purchased by small families.
They have a decent section of office supplies, cleaning supplies, clothing and seasonal.
The store has been clean each visit. When there are spills - the employees have been responsive in a timely manner.
Employees throughout the store have been helpful, knowledgeable,and friendly. We like the newer system that will verify that all items (especially self check) that does not require the person at the exit to stop each person exiting and verify that items were scanned! It really saves time!”
“The store was organized in such a manner that products were easily located. The staff was eager to help in any need or question. The checkout was timely and the cashier was courteous and helpful. Prices were a little high but that is consistent with groceries prices today. I had a good shopping experience.”
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“Trip, Summer, and the whole staff are friendly, helpful and always try to make things happen for us! I definitely recommend them for all your plumbing supply needs!”