United States Postal Service
USPS,
Post OfficesHours:
2501 Mastin Lake Road Northwest, Huntsville AL 35810 Hours
About United States Postal Service
The United States Postal Service (USPS) at 2501 Mastin Lake Rd NW is dedicated to providing secure, reliable, and affordable delivery services to a vast number of addresses across the country. Customers appreciate the nice customer service from the employees, who are often described as helpful and caring. One customer shared a positive experience with a manager named Ms. Kim, who went out of her way to locate a missing graduation stole, demonstrating a commitment to customer satisfaction. However, some reviews note that the facility could use better maintenance to improve the overall experience. Additionally, there is a suggestion for clearer communication regarding lobby hours. Overall, USPS stands out for its efforts in addressing customer concerns and delivering mail and packages reliably, despite some operational challenges.
Most Recent Reviews
August 2025
I've had 2 packages marked as delivered the past 2 days that simply aren't here. This isn't the first time this has happened. They mark the package as delivered but they don't actually deliver until days after they've marked it as delivered. Why lie?
July 2025
Doesn’t delivered mail on the days they are supposed to to. U will be lucky to get it the next day. They need to be shut down on mastic lake
July 2025
By far the WORST post office. I never get my packages on time. Huntsville in general isn’t good for anything now but usps is by far the worst. Makes me think I can’t even order online anymore.
More Comments(116)
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