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March 2024 by Emily Smith
Kennedy was incredibly helpful! She helped me find the perfect gift for my brothers girlfriends baptism and we designed a special piece for my sister in law who is going through fertility treatments due to her PCOS. I had no idea you can have a piece custom created right there in the store in just a few minutes! She took time to understand what I was looking for and the meaning behind each piece. I could not be happier. While Kennedy got my jewelry ready for me, Briley got me checked in, rang up, and my gifts ready to present (thank goodness because I did not want to wrap anything and the KS bags are way more exciting to gift). They even took the time to write the names on the boxes so I don’t get them mixed up.These ladies took great care of me and have created a LIFETIME Kendra Scott customer!
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February 2024 by Riley Budisalich
So cute!
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February 2024 by Chrys Morton
I did an BOPIS order on a Friday night and it was completed in a very timely manner. The associate assisting me was friendly and offered me perfume samples as well. Very good interaction, especially considering it was about 20 minutes til the store close.
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January 2024 by Karrie smith
Awful. Went in to buy a few things id seen online. They all instantly profiled me an treated me like a criminal. Asked Jimi for help and she acted like it was a hassle, rolling her eyes, when it was only me and mom there. By the time it was time to check out, there was a lot of people in there and none of them got treated like we did. And nothing looks as good in person as it did online so I only bought one thing I wanted. Must only be friendly to the obviously wealthy kind of people.
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September 2023 by Crystal Davis
Super cheap jewelry at not super cheap prices. I had a good size rose quartz necklace that I wore maybe twice and it broke. I went in last weekend and they told me to bring it in and they would exchange or replace it. The snooty lady behind the counter today offered me 15% off AND keep the necklace! She claimed it was just too old… I’ve barely had it any time at all. Then she claimed that on Etsy there might be someone reselling. As if it holds any real value from Kendra Scott? The KMart Crystal brand. Crystals shouldn’t break this easily, my other source withstands drops all the time. No issues. Commercial junk pieces setup to look pretty and more valuable than they are. Don’t be fooled!
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June 2023 by Lynne Kennedy
The staff is super friendly and helpful. I have several several pieces of Kendra Scott jewelry.
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March 2023 by Julie Rex
I have bought 2 necklaces there now and they both look like they came from a gum ball machine...only good for a few wears they are tarnished and not wearable
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January 2023 by Lori McNevin
Staff were very helpful, knowledgeable, and friendly. Went in looking for a specific pair of earrings I saw online, and she knew exactly which ones I was looking for. Packaged up very nice and pretty, which was plus.
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September 2022 by tod townsend
Absolutely IMPRESSIVE SERVICE in every way!!! Madeline, Jennifer, and Salina gave over the top service, all with smiles, kindness and professionalism!!I wanted to surprise my wife with some pretty things for her birthday while we are traveling. She was overjoyed with everything she received!!XOXO to the ladies for their wonderful assistance and attentiveness.10 Stars in my book!!!!
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August 2022 by United Way of Madison County in Huntsville Alabama
Beautiful items and great people. Their giveback days help so many nonprofits!
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June 2022 by Brooke Pesnell Owens
Kendra Scott Bridge Street is an awesome shop! The staff is so helpful & the inventory is superb. Designing your own pieces is such a fun experience!
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April 2022 by Chelle Clark
The customer service is horrible! I did get acknowledged and when an available sales person did see me, she walked away. Appearance doesn’t determine what I would have spent in that store.
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February 2022 by Shawker 71
Very helpful associates and had exactly what my wife was looking for. Great experience.
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December 2021 by Shane Keirns
The staff are always helpful and patient. The merchandise is very reasonably priced. Have bought multiple pieces from them with no issues.
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December 2021 by Haley Strach
I went to go and make an exchange and everybody was so helpful and kind. I went to exchange a gift my aunt had bought me from Kendra Scott but because she's out of state, trying to find the information needed was practically impossible. None the less, Carson (I think she's one of the managers) was so incredibly nice and bent over backwards to help me with my exchange. She got everything sorted out for me and I left with 2 pieces that I absolutely love. Love the team here♡
