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8AM - 6:30PM
1034 Main St, Gardendale
Shipping Centers
“I use these guys whenever possible. They're not the easiest company to get a hold of dispatch because you can only call the main dispatch number and not your local hub. They are very reasonably priced and with a few minor exceptions take very good care of our products that we are shipping.”
“Had an incredible experience last week at UPS with Dallas and Sam.This location is my semi-weekly trip for Amazon returns which is always a smooth and easy process. The group is always friendly and gets folks out in and out as soon as possible.My small business needed to get equipment returned from a remote worker. Not knowing where to start, I reviewed options with Dallas for how to best send out and receive packaging to my employee in California. After carefully constructing the box and plan, the cost ended up, unfortunately, not being worth it. Still, with a customer service smile and attitude, we looked at alternative options and decided the laptop return was all we really needed. We carefully reviewed the instructions and sent the package on its way. All in all, i felt so bad that I took so much of his time, but he wanted to ensure I had an excellent experience and got my package and questions completed/answered. Thank you all so much for your friendliness and patience.”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
“The workers are kind and have good customer services. I went there late to drop off an important mail, they were about to send the last set of shipments but they waited for me to sign everything I needed to sign and processed my mail.”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
“I had great service from Sinaya, (apologies if mis spelled).
She helped quote a package and was very friendly and helpful. I’ll be sure to use them in the future!”
“Another reviewer said Customer service not always great towards minorities. Quit playing the race card. Their customer service towards white people is also not great. You aren't being singled out.”
“I want to thank the Estes team for their hard work during this hectic time. They kept me up to date on my delayed shipment and brought just a wonderful driver in Mike Lovell. A pallet was messed up and Mike was such a helping hand and had a service with a smile. You got a winner if Mike is delivering for you”
“Female Manger a sweetheart, very professional always willing to help, she be so happy, let’s not leave out Terry he’s very helpful, he took time out to help with getting my photos together thank u.”
Open 24 hours
4901 Alton Ct, Birmingham
Shipping Centers
“Came in to pick up a package and drop something off and the lady who helped me was one of the sweetest people I've ever met. Got my business done in a flash and she made my day too. It's kind of out of the way, but I'd gladly come back here whenever business calls.”
“Jason does great at his job. Some of the others are not so great & the hours are kinda odd & late as far as needing to go there to pickup or ship but I guess lots of big ups hub places like this probably have strange hours, not UPS stores, but the hubs like this”
8:30AM - 8PM
4900 Alton Ct, Irondale
Shipping Centers
“The young lady at the counter was SO extremely sweet and patient! I had to drive an hour after visiting multiple other locations and she truly made it all worth it!”
“The lady I dealt with was very sweet I wanted to send a envelope somewhere and I eneded up having the item in the wrong envelope she told me the right one to get and let me jump back next in the line despite the long line of people. She was very sweet to me as well as my son, really great employee.”
9AM - 5:30PM
3636 7th Ave N, Birmingham
Shipping Centers
“I was having a problem getting my package but I came by the Birmingham, Alabama office on 8/18/23 and spoke with Nicole. She was very friendly, pleasant and helpful. Customer service like this can be hard to come by these days so I REALLY appreciate her! Please give her a raise. ?”
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“LOVE the new location on Main Street Gardendale! Super friendly staff, mostly 'neat and clean' store, and ALWAYS helpful with return merchandise shipping. Glad to have this team in Gardendale!”