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“Everyone I met and talked to was super nice and willing to help. No one pressured me to purchase anything. They listened to me as I described what I was looking for and they gave me time to consider options. Would recommend this dealership.”
“I am a Middle Class Lady who wants a SUV & my husband chose XT5. I look for deals & Certified Pre-Owned fits my budget.
I purchased a Certified Pre-Owned 2020 Cadillac XT5 from Lynn Layton 18 months ago. A few months ago I started having intermittent issue w/ what appeared to be the battery; however, at times, it would throw odd codes. I had the battery checked twice locally (I am in Athens) & was told the battery was fine. I admit, I put off calling Lynn Layton because of all the bad bad experiences I had w/ a Cadillac dealer in Huntsville on my previous XT5. Honestly, I just didn't have the energy to interact w/ a dealer who would surely give me a run-around on a vehicle w/ 'Bumper-to-bumper' coverage.
I finally broke down & called Lynn Layton on a Monday morning at 10:00 am & THEY ask ME if I could be there at 1:00 for them to look at it. WHAT!!??!! TODAY !!??!! YES!!!! I called my husband to warn him to be prepared to pick me up in Decatur & we would probably be making arrangements for a rental so I would have a vehicle for a few days. Cadillac-Huntsville always quoted me a 6-week wait time for a 'loaner' vehicle if I had to leave it.
I show up at 12:45. The service guy (I regret not having his name) met me w/ his code reader thingy in hand. He hooked it up & said "Lets walk inside to see what the print out says". It shows I have a faulty Fuel Pump Module ?? He informs me I need to leave my vehicle. As I am processing 'leave my vehicle' a sweet lady walks in to say "I don't have a 'loaner' so if you can give me a couple of minutes, I will see what I can do". Before I can say "WAIT! WHAT?!" She steps back in to say "I just put a HOLD on a rental at Hertz. I'm now calling them to make arrangements." She hands me a bag to gather what I need & says "We will have someone here to take you to Hertz in a few minutes. Also, if they tell you that you owe anything, you call us back & DO NOT PAY them." AGAIN!!!! WAIT!?!? WHAT!?!? Why didn't I get this from the Cadillac Dealer in Huntsville????????
I was probably at Lynn Layton 45 minutes (or less) & by the time I drove away from Hertz w/ the rental car, I was in a whirlwind. I found myself trying to grasp what I was feeling. . . These days, customer service seems to be a lost art; however, it is NOT lost at Lynn Layton!! I felt like ROYALTY!
I picked my car up on Wednesday morning. I drove to Hertz. They cleared my ticket & took me to Lynn Layton. Lynn Layton handed me my keys & I headed home SATISFIED!!!”
“I’ve been coming to Express oil change for the past 4 years, service has always been top notch, and the staff are always friendly & helpful when it comes to saving.”
“Very quick service time and the staff are extremely helpful and friendly. I had my truck serviced and tires rotated and was in and out in less than an hour on a Saturday!”
“This place is very quick and super friendly. Was on a very tight budget and was able to get I and out within 1 hr and was only charged 216& way cheaper than Loves or TA”
8:30AM - 6PM
3305 Hwy 31 S, Decatur
Auto Repair
“My experience could not have been any better at Bramlett GMC! Anthony is the kind of salesperson you want to work with - no pressure, no hassle, patient, wiling to answer any questions you have, and works hard to make the best deal he can. From management, sales, parts and service, I was treated with professionalism and respect. I highly recommend doing business with Bramlett!”
“these guys are the best. I took my trk in for an alignment they pulled in riteaway took a look and came back told me I needed to get the weight off it to be true didn't charge me a dime. haven't made it back to get the job done but I will soon bet on that. thanks guys see yall soon.”
“Will at ASAP was awesome! Fixed all of my issues in a reasonable timeframe and it was cheaper than what I thought it would cost. I would highly recommend these folks!”
“Both my husband and I worked with Daniel Tousey to buy new vehicles on Saturday. We were both very impressed with his approach to helping us with our purchase. We came in just to look, as we have at many other dealerships. He answered all of our questions quickly and honestly, without making us feel pressured to buy a vehicle. He even went as far as to give me printouts of two different vehicles I was considering to purchase with all the info I would need to make an informed decision. I have been burned in the past with purchasing a new car, but this time was smooth and effortless. No gimmicks and sales pitches, just the bottom line with the numbers on paper that were easy to follow. I will definitely be back in the future to work with him again. Thank you Daniel and Lynn Layton Ford making out car experience a Great One!!”
7AM - 12PM
361 AL-67, Decatur
Auto Repair
“Just wow... We were heading south on a vacation when I got a warning that one of my tires was getting low. Thank the Lord USA Tires was right off the exit. As soon as I pulled in, with a welcoming smile they brought me right in and fixed the tire that had a screw in it. Amazing price, even better service, and as pleasant of an experience anyone could ask for. In and out in 30 minutes flat!”
“Awesome, awesome guys!!! Quick, affordable, and best of all, kind! Was passing through town when I ended up with a flat! Had to have my vehicle towed here and tire replaced! Thanks guys!!!”
“I can't say enough Good Things about this Place...!
I dropped my Jeep off for them to look at my Back Brakes, I heard a Loud Popping Noise after shutting it off, plus there was a lot of heat coming from one of the back tires too! I spoke with the Mechanic & they said they Took Off Both Tires Checked my Brakes & Calipers & they were fine. They Test Drive it & it was Okay. They told me to drive it & if I hear any Noises or feel anything with the Brakes to Bring it Right Back. I said okay, what do I owe you for your Time? They Said there's NO Charge. I said WOW that's Fantastic ? you will have my Business from Now on For Being So Honest and Amazing!!!!
Thank You Again Iverson Monster Tire! From:
Marianne Ashe”
“Listen was our sales associate. He was very professional and courteous. He understood our needs in search of a vehicle and worked to meet us at a mutually agreeable point. I would recommend asking for him upon visiting Shottenkirk Honda. ??”
“Tim H. Was an excellent salesman. He made the car purchasing process easy and breezy. I never felt pressure from him or anyone else at the dealership.
Everyone worked as a team to get us in and out to purchase the car we were looking for. Everyone from finance to the front desk worker was helpful in keeping my two children amused and comfortable during the whole experience.
I would recommend Tim and this dealership team to purchase your next car.”
“Great people and they do great work ! Jeff was my main point of contact and I couldn't be happier with the service I received! Very clear communication and that's what I love the most about this place”
“My vehicle issue was a rare situation. Joe was very helpful and honest. He really tried to figure out the issue (even though it was more time consuming and probably frustrating on his end). He wanted to do the right thing. Joe is a trustworthy guy. I will be referring him to others.”
“Joe Hudson has done work on my vehicles before. My car looks great, and they kept me updated on the progress. They're reliable and reputable. I'd use them again.”
“I was sent to Automotive Specialist through Action Auto to replace my stereo when it went out! They were so patient and helpful even though they were the middle man between me and Action Auto after three weeks of getting the run around on fixing my stereo! They got it in and fixed it fast! Would definitely recommend them! ?❤️Service: Electrical”
“Went in today for a synthetic oil change for me it was 73$ which was reasonable, and they also offered to change out my engine filter as it was pretty bad only 24$. In total 100$ spent, in and out in 20 minutes, Amanda at the front was very kind and sweet! Highly recommended!”
“I am so happy with my turbo actuator for my 2016 Ram 3500. I had to wait a little while so they could catch up with production, but they called me when they became available, just like they said they would and I had it within a couple of days. The installation wasn’t without challenges, but it had nothing to do with the new actuator, and everything to do with a seized bolt that was a pain to get leverage on because of its location. Got it replaced, and it solved my problem. No more engine code and my engine brakes are back to working again. I’m very pleased.”
“This was a great experience. I came in right before closing time with tire trouble, and Jeremy Roberts treated me with the best customer service I could ever ask for, hands down will be back again if I ever need a tire or have tire trouble. Excellent establishment.”
“Always good to me! I’ve gotten a several upgrades done by TW, and they have done right by me on everything! Love everyone there and my Jeep looks amazing and is ready for off-road even more now with new fender flares and diff plates ?”
Closed
1837 Moulton St W, Decatur
Auto Repair
“This place is awesome! They knew exactly what the problem was and were able to fix it right away! Very, very friendly yet professional at the same time! Most definitely recommend them. They saved me so much money!!!”
“Very professional, knew exactly what he was doing. Did the work very quickly and great looking welds. Checked for exhaust leaks and sealed them up. Definitely recommend Craig and I will be coming back!”
“The owner is a great guy to deal with. The shop does amazing work on my bike. It's a good feeling knowing I have Ryan to rely on when I need something. Black dog MC has worked on Betty 2 years and never had a issue. If you need a mechanic to work on your bike, this shop is where you need to be!! 5 stars all day any day......”
7:30AM - 1PM
1210 6th Ave SE, Decatur
Auto Repair
“OK Tire has taken care of my car on multiple occasions and every time I have been more than pleased. They are kind, patient, and thorough and, as someone who is not car savvy, I trust that they are doing the best thing for me and my car.
I took my car in today because my service light was on and the car said I needed brake fluid. After dropping it off, I got a call a bit later and they told me that my fluid levels were good, as were my brake pads. The service light was merely an automatic reminder based on mileage. When I went to pick it up, 3 things happened.
1. They greeted me by name and talked about meeting my wife (by name) the week before when she dropped off my car for a tire patch.
2. They didn’t charge me a dime. Not one single dime. Not even for investigating.
3. When I got in my car, I realized they reset my service light (which is a pain in a bmw). That means that someone sat outside in this heat advisory weather and spent time resetting my computer for NO money.
Y’all. It doesn’t get better than this! I could cry for the generosity and care they show. Go to OK Tire when you need your car tended to.”
“11/10 service and work! I had some damage to my truck tailgate done by a forklift at Lowe’s. I wouldn’t wish for my worst enemy to deal with Lowe’s insurance. They refused to reimburse me for my rental that I needed for the accident they caused, at least until the awesome people at Allen’s set them straight. They went above and beyond for me! Their work was pristine and they even did some minor touch ups that weren’t quoted or caused by the accident.”
“Was in there during the week of thanksgiving due to needing a battery installed on my journey. Not only was it the cheapest quote but they got me in and out same day and in less than an hour. Awesome staff, awesome atmosphere, wish I owned a ford and wasn’t 700 miles away so I could keep coming back.”
“I have been doing business with Bobby, Charlie and the folk at Southern Truck Outfitters and Classic Car Care got shot 10 years. I have never had one issue with the product or service. After moving to Huntsville I tried to use a local business to accessorize a new truck and it was an epic fail. Poor service and issues with the product. Southern Truck helped me resolve the problem and since then I have continued to drive to Decatur for all me accessories. I trade trucks twice yearly, as I set in their waiting area as I write this review I am receiving that same great service. Thanks Southern Truck.”
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“I had a great experience here. Everyone was friendly and knowledgeable. Communication, service, and pricing were fantastic. I would recommend to a friend, thank you.”