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“Leslie is one of my favorite people. I just left the hospital my husband had open heart surgery and Leslie is always such a joy. So pleasant and she took care of my 2 upgrades in less than 10 minutes even transferred all my stuff”
“My experience at AT&T today 1-27-24 with Jamese Abrams was PHENOMENALLY amazing. I loved her attitude I loved how she has patience with all her customers and most of all I loved how she got me exactly what I needed and wanted. I definitely rate her a 10 if I could. Awesome job”
“Got the new iPhone 14 Pro Max in today, couldn’t get it to sync with my old one so took it in for help. Katy, Nate and Stacy were extremely helpful and spent the hour and a half with me getting it working. Just wanted to give a shout out to them for all their help, these three associates are top notch!!! Again, thank y’all for your help!”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Amazing customer service!! And so fast! We had trouble finding a repair shop that had the screen we needed and Dee had us covered! We were in a time crunch and he made sure we were in and out very quickly.”
“I am an AT&T retiree, and no longer a fan of the company, but I have to give credit where credit is due. Today I had a very good experience with Steve who worked with on this visit. I still get a retiree discount so I have kept my cell service with AT&T. A few days back went in to replace my iPhone 7 which had seen better day. I chose the iPhone 14 Pro instead of the iPhone 15 because the improved feature on the newer model didn’t seem to be worth the extra money. Besides, AT&T had a sizable discount on the 14 model. Today I went in to set up my new phone and to have my data transferred from my old phone to the new one. Steve was very nice and knowable and had some excellent suggestion during the long session it took to transfer the data. A very good exe”
“The employees have great attitudes but their is a break down of communication between each department. I WILL SAY THIS ... ASK QUESTIONS, BE CONFIDENT IN YOURSELF, SHARE YOUR KNOWLEDGE, TREAT OTHERS AS YOU WANT OTHERS TO TREAT YOUR CHILDREN...NEVER JUDGE, BUT ALLOW PPL TO BE THEMSELVES, LISTEN TO WHAT THEY SAY BUT FORM YOUR OPINION ON WHAT THEY DO...THAT IS WHO THEY ARE ... NOW, who are YOU?LOVE AT ALL TIMES”
“iPhone 11 $14.99 tis the season.!! Fantastic sales experience, it was nice to see the support of the toys for tots initiative as well. I love to support a business that gives back to their community and that’s exactly what Sam is doing!! BMS is a movement and I’m happy to come across this store!”
“Key was awesome!!!!! We had a very complicated situation and she took care of it as opposed to the other 7 representatives that just couldn't get the job done correctly . Key displayed a great attitude and remained patient and kind. She is definitely a keeper!!! We were very pleased with the customer service she had to offer!!”
“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
10AM - 7PM
6th St S, Birmingham
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“I AM VERY HAPPY AND GRATEFUL TO JAY FROM THE TRUSSVILLE STORE FOR THE EXCELLENT CARE I RECEIVED. HE HELPED ME IN AN EXTRAORDINARY WAY AND IT WAS VERY WORTH IT. YOU WERE INVITED TO VISIT AT&T TRUSSVILLE ??”
“I was out with my friend when it was raining so bad with no umbrellas. So, we were on a mission to find and buy an umbrella to share. The man who helped us, who I believe is the owner, was so incredibly nice and even helped us BOTH get umbrellas! These umbrellas are so pretty, large and they’re super cool! Thank you so much for your kindness to us! It was my first time there but I will definitely come in again ?”
“I work at this store but I've also been a customer of Cricket for 9 years. I love their service. I've been to several states and nene have had a problem with the service. I would never change services.”
“Great & professional support. I like dealing with this staff & have to drive past my local corporate store to do so. The staff at my local Hwy 11 corporate store are rude & act like they’re doing me a favor just by giving a nod of their head when I walk up to stand by them. They never greet as I was in the door at the Hwy 11 location. It’s like you’re invisible. The non-corporate at Fultondale is always a positive experience & I appreciate that. Knowledge about my products is nice too!”
9:00 AM - 8:00 PM
521 Fieldstown Rd Suite 101, Gardendale
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“I highly recommend using AT&T Gardendale Store. I was greeted with a genuine friendly smile and Kevin Ray gave me outstanding customer service and was very patience with me. Thank you for your support and assistance in selecting the service I needed”
“Candi was so helpful to me and my elderly parents. I'd give her 10 stars if I could. The young lady knows how to help the public. Thank you Candi for all your help.”
“Brian F. was incredibly helpful, he went above and beyond for me to resolve an issue. Can't thank him enough for taking time out of his busy Friday to assist.”
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“Very professional environment. Answered every question I had and, unlike other cell phone stores, didn't try to sell me anything I didn't want or need. I switched from using Straight Talk to using Cricket in about 10 minutes. Kept my same number, same phone, and left the store with everything working. Could not ask for anything else. I would definitely recommend both Cricket Wireless AND this store in particular.”