Verizon's Birmingham store provides mobile, 5G home internet, and business services. Customers report excellent and outstanding service, describing employees as super nice, helpful, kind, and patient. Staff are noted for going above and beyond to resolve frustrating issues, answer all questions, and explain everything needed. They help navigate problems, find perfect phones and plans, and assist with switching services. The store is called a lifesaver for obtaining desired items after trouble elsewhere. Services include in-store appointments, online orders with in-store pickup, free 2-day shipping, and same-day delivery where available.
Felix was so sweet and helpful with figuring out some trouble shooting issues with my son’s new gizmo watch. Highly recommend him and this store !
March 2025
I had to come by to get some stuff done, including getting a new phone and account maintenance. I worked with Eric, who was great. He got everything taken care of and was very friendly throughout the whole interaction.
February 2025
Review updated from 1 star to 5. This place was a lifesaver in getting me the phone I wanted after a lot of trouble finding it elsewhere
