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June 2023 by Jake N.
Total Awesomeness all around. Everyone is so helpful. Been coming here for years. Have my rxs on the save a trip program. They automatically fill every 90 days with no problems.
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May 2022 by Shane G.
I had my first experience at the Sheridan Walgreens today, and I'm blown away by the total lack of ability to listen, comprehend, and the overall "I don't give a shit"attitude. I'm honestly not sure how many days... yes days it's going to take to get my prescription, and I feel like at least todays employees blew me off entirely because I told them my first experience with them was a bad one. As soon as i get my my prescription, I am moving on to a better pharmacy and never.... Ever returning to this piece of work place called Walgreens!
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July 2019 by Amber M.
Terrible customer service. Had a very frustrating experience last night and was talked to poorly and pharmacist was argumentative when I spoke up about the cost of my prescription because I had the exact same one a few months back. When I requested them to call me when they got it straightened out she stated no you can just come back in 15 minutes. I left (because I had a screaming baby with me)and on my way home called the manager and he tells me they tried filling it with the generic this time and I have dual insurance so it picked it up differently so they will get in what I was prescribed and it will be ready tomorrow afternoon. Thank you for the crappy service and disrespect. Just what I needed after a long day at work and a sick baby with me.
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June 2019 by Colin M.
The Walgreens in Sheridan is awful. If you are lucky, you will get "Doris" to check you out. She is quiet the bundle of joy. If you are into being talked down too, treated rudely, threatened with the god almighty and PLEASE, do not tell her to have a good day. The way she yells WHATEVER is very professional. Hopefully no other company's come in and try to steal this employee. Unbelievable and lost 5 customers that day. Hopefully word of mouth travels fast so no others have to deal with this mad at the world employee.... On a very positive note, the pharmacy at this store is great. You can see how hard they work back there and always are very pleasant while picking up meds. I have always liked their employees back there. They care and show it.
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August 2018 by Sharon S.
I had a transferable prescription from New Mexico to this store, but the head pharmacist said no because he thought my friend would send the medication overnight express to my travels from there to Rapid City somewhere in America and I would OD on Lorazepam, an anti-anxiety med for GAD and panic attacks due to Dysautonomia I have, a medical condition that was assessed by UCLA. Never mind I am an upstanding citizen with my own home, married 35 years, have a son and 2 dogs. Geez, you'd think I was walking in from something from 'Breaking Bad' but really I am just a regular gal on a motorhome trip with my husband. Then came the misleading and lying from the staff to managers. I asked to talk to the manager and the staff intentional mislead me and each employee gave me different answers as to where the manager and asst. manager were and how could I identify them. When I finally correctly identified the assistant manager myself he had all the wrong information then started in on me for being so 'mean' about everything as I was in the store a good 3 hours and he watched me the whole time without coming forth to resolve a customer relations problem. The manager never did show his face. I guess I was not worth his time, or was it the other way around? Then they called the police and shoved me out the store. I guess I ruined their Mayberry life there in Trump country, where religious liberty reigns and government corruption and the fall of America is tolerated.