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October 2023 by Jordan Brandjord
Very rude and judgemental pharmacists from top to bottom
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October 2023 by taylor ross
Bad service. Rude pharmacists.
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June 2023 by Jake N.
Total Awesomeness all around. Everyone is so helpful. Been coming here for years. Have my rxs on the save a trip program. They automatically fill every 90 days with no problems.
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May 2022 by Shane G.
I had my first experience at the Sheridan Walgreens today, and I'm blown away by the total lack of ability to listen, comprehend, and the overall "I don't give a shit"attitude. I'm honestly not sure how many days... yes days it's going to take to get my prescription, and I feel like at least todays employees blew me off entirely because I told them my first experience with them was a bad one. As soon as i get my my prescription, I am moving on to a better pharmacy and never.... Ever returning to this piece of work place called Walgreens!
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January 2022 by Don Theresa DeFeyter
While on vacation in Sheridan Wyoming an emergency situation arose and my out of state doctor faxed a controlled prescription in for me. The Sheridan walgreens ignored it because they said they had to call and verify my doctor and the prescription! Then failed to call or fill the needed prescription. So I was forced to do without until I got home three day later. High levels of anxiety and PTSD is tough. Would have been nice to have been able to get alittle help instead of ridicule and dismissed as a criminal!
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May 2020 by Felicia Killworth
They’ve always been very helpful for me. Once when I had a lapse in insurance because I was changing jobs she even helped me find a discount for my prescription
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July 2019 by Amber Martinec
Went to pick up a prescription for my 11 month old that had been ready for a couple days(because I had enough at home that I didn’t need it the first day). I’m the third car in line at the drive thru because I went after I picked my son up from daycare. I finally get to the window and they tell me the prescription is $20 which I’ve had this prescription before and my son is dual insured so I knew I should not have a copay. I said that and she was like that’s not true so I asked her to look back and she did (by this point my son is screaming in his car seat because yes we’ve been there awhile now) she says I need to look into it. I said can you call me when it’s figured out she then says nope you can come back in 15 minutes. So after I leave and with a screaming kid in the car I become more and more frustrated so I then call the manager and speak with him. He then informs me they tried using the generic (even though that’s not what I was prescribed) and that’s why the coverage was different and they don’t have the brand name in stock so it won’t be ready until tomorrow afternoon. Thank goodness I called because apparently a call from the pharmacist when this was all figured out was WAY too much to ask. I will be moving pharmacies as soon as I get this prescription picked up. When you have small children especially ones that aren’t feeling well the last thing you need is an argumentative pharmacist and one that has terrible customer service skills.
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June 2019 by Colin M.
The Walgreens in Sheridan is awful. If you are lucky, you will get "Doris" to check you out. She is quiet the bundle of joy. If you are into being talked down too, treated rudely, threatened with the god almighty and PLEASE, do not tell her to have a good day. The way she yells WHATEVER is very professional. Hopefully no other company's come in and try to steal this employee. Unbelievable and lost 5 customers that day. Hopefully word of mouth travels fast so no others have to deal with this mad at the world employee.... On a very positive note, the pharmacy at this store is great. You can see how hard they work back there and always are very pleasant while picking up meds. I have always liked their employees back there. They care and show it.
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March 2019 by Amanda Fritz
Walgreens in Sheridan was great! The staff was polite and helpful especially Lacey Salinas she did a great job of finding exactly what we needed and had a super personality!
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August 2018 by Sharon Smock
I had a transferable prescription from New Mexico to this store, but the head pharmacist said no because he thought my friend would send the medication overnight express to my travels from there to Rapid City somewhere in America and I would OD on Lorazepam, an anti-anxiety med for GAD and panic attacks due to Dysautonomia I have, a medical condition that was assessed by UCLA. Never mind I am an upstanding citizen with my own home, married 35 years, have a son and 2 dogs. Gee
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August 2018 by Sharon S.
I had a transferable prescription from New Mexico to this store, but the head pharmacist said no because he thought my friend would send the medication overnight express to my travels from there to Rapid City somewhere in America and I would OD on Lorazepam, an anti-anxiety med for GAD and panic attacks due to Dysautonomia I have, a medical condition that was assessed by UCLA. Never mind I am an upstanding citizen with my own home, married 35 years, have a son and 2 dogs. Geez, you'd think I was walking in from something from 'Breaking Bad' but really I am just a regular gal on a motorhome trip with my husband. Then came the misleading and lying from the staff to managers. I asked to talk to the manager and the staff intentional mislead me and each employee gave me different answers as to where the manager and asst. manager were and how could I identify them. When I finally correctly identified the assistant manager myself he had all the wrong information then started in on me for being so 'mean' about everything as I was in the store a good 3 hours and he watched me the whole time without coming forth to resolve a customer relations problem. The manager never did show his face. I guess I was not worth his time, or was it the other way around? Then they called the police and shoved me out the store. I guess I ruined their Mayberry life there in Trump country, where religious liberty reigns and government corruption and the fall of America is tolerated.
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October 2017 by Corey hether
They've always treated me very nicely
