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May 2024 by destroyer of worlds named chance
Definitely dishonest forgot to disclose upfront fees and lied about the service that we were to receive
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April 2024 by Sally Peterson
Have had a kidney infection for over 6 months. Saw 4 docs in Wyoming who said they didn't know what's going on or how to help me. Went to this doc (antibiotics are the only thing that has helped the infection so far and the only doctor who actually helped was in Utah). I am a nurse no one would listen that I thought it was an infected organ. I came here concerned that the antibiotic dose was too low (I know it's a typical dose but kidney infections can need higher doses). The only advice I got was eat better and labs I already knew. The GI specialist does not believe it is an impaction after the CT scan and the antibiotics helped the pain immensely. How hard is it to get simple antibiotics or treatment for an infection in wyoming? Extremely just go out of state for adequate care.
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April 2024 by Hein Akkar
ever since the switch to health west this has become a garbage dump. the doctors aren't even real doctors and REFUSE to do their jobs here. They need to be fired and this location needs REAL doctors not teenage nurses with noserings.
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September 2023 by Don J.
Caring and compassionate! The staff from reception to nurses and doctors to the pharmaceutical department have always made us feel welcome and cared about! When we walk in they know who we are and are always ready to help. They go above and beyond! Thank you all for your service and dedication.
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August 2022 by Raylyn House
Very slow. Not friendly. They act like you’re an inconvenience
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April 2022 by Mindy Kratz
sense someone is is trying to bash randy ... I just wanted to say she's one of the best .. she's helped me so much and I highly recommend her. don't let some crazy lady push you away from her she's a good person..
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March 2022 by Aspen Yost
All of the staff and providers here are beyond incredible. Everyone has been so sweet and accommodating. I highly recommend!
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March 2022 by T.J. Sisemore
Mixed, Dentist is great, clinic is hit and miss depending on who you see.
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February 2022 by Leslie Fisher
I see Mandi Lew at the Rock Springs facility. She is always such a great listner and very helpful. All the staff is great to deal with. Highly recommend
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February 2022 by Brittany Lynn Jenkins
great clinic and great staff
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December 2021 by Froggy Lynn
Very poor management! They’re dishonest and bully/intimidate anyone who makes a legitimate complaint against them. The office manager creates conflict and drama amongst the staff on a daily basis, and speaks poorly of one staff member to another regularly, which creates an atmosphere of zero trust. She’s incapable of managing anyone; rather she calls leadership in Utah to complain about employees or providers without ever discussing the issues with them first. Her hands never get dirty. Then, the leadership team comes to town to have a surprise meeting with the employee, and she gets real gratification from it. She is incapable of problem solving or critically thinking when legitimate issues arise. The drama is so much, it takes away from the true mission of what a real federally qualified health center is there for. Staff members feel insecure and fear termination daily (everyone has watched her assist in getting rid of a lot of great employees), because they never know where they stand with the OM. If she doesn’t like you, expect trouble! She went as far as assisting in the terminations of two of her best friends. Because of that, it robs the employees of being able to simply focus on the company mission and quality care. It’s an atmosphere so unpleasant, it’s conducive to easily making medical errors out of sheer distraction and hostility. Unfortunately, leadership in Utah knows about the issues with the OM, but refuse to address it because she’s the favored party. If you’re looking for long-term employment, or a peaceful/trusting atmosphere, this isn’t for you. If you want something for a few months and you don’t mind heavy conflict, you’ve found the right place to work.
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December 2021 by Victoria Abplanalp
They have amazing staff!! From the nurses,front desk ladies, to even the doctors! Highly recommend them and Randi Robinson for your doctor! She’s pretty amazing!! All You ladies are rock stars!! Thank you nurse Stephanie for always being so awesome!!
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November 2021 by diane crenshaw
Vary nice and caring nurses .. I have stage 2 lupus and she was on it with my mess and finding me a arthritis doctors and labs help me with resources to help pay for my medications tell I am able to get insurance
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October 2021 by Myssi Burke
Caring and compassionate! The staff from reception to nurses and doctors to the pharmaceutical department have always made us feel welcome and cared about! When we walk in they know who we are and are always ready to help. They go above and beyond! Thank you all for your service and dedication.
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September 2021 by Julia wettstein
I will not be returning ever again poor service