AutoZone on Dewar Dr in Rock Springs, WY offers new and remanufactured hard parts, maintenance items and car accessories. Customers praise good customer service and a clean store. Staff are helpful and nice, and they help with headlight bulbs and other repairs. The store is equal in good service and general inventory to nearby competitors, and it supports veterans. Some customers note that inter‑staff communication about call‑in orders can be poor and that duplicate batteries were ordered. Other shoppers appreciate that parts can arrive early—sometimes three days earlier than expected—and that the store keeps up great work. A staff member helps with diagnosing tools and finds local mechanics. Call (307) 362‑2700 for parts.
Good customer service but poor inter-staff communication regarding call-in (by-phone) orders. In fact, a less scrupulous person could have gotten the duplicate battery they ordered.
February 2024
Helpfully staff. Clean store. I normally shop next door at O'Reilly auto parts due to the vetrins discount. The stores being equal in good service and general inventory I tend to go with the company that supports our veterans.
December 2023
My daughter had a volleyball tryouts. We drove up from West Jordan, Ut. When I got in the car both my headlights were out. Shaun was so helpful and nice. He helped me change my headlight bulbs. So grateful for him. Thank you.
