-
September 2024 by Fremont Brett
Ricky in service for my RV was awesome! I had been going to another location for my service, and I don’t know why.
These folks got me in quick, completed the job and extras quickly and no complaints.
He also looked at some items that typically the RV place does, and no attitude
I highly recommend! Thank you all!
-
August 2024 by Jim C
I don't give out 5 stars lightly. These guys had a great attitude and did an excellent job of getting me back on the road! They had the part I needed. They even borrowed me the tool I needed to install the part. The Paccar part was over priced, but that's Paccar gouging the drivers. I'll definitely do business with Peterbuilt of Wyoming in Casper again.
-
May 2024 by J Shelton
Great place and friendly people
-
February 2024 by Joshua South
Definitely a shop worth taking the truck to. Great customer service and really good techs. They are definitely on my short list for good shops.
-
January 2024 by Morelli Logistics
Had a simple lighting issue. They diagnosed it and had me back rolling in little to no time. Nice to know shops still exist that are efficient and fair. Would definitely recommend them if you're in the area. Thanks!
-
November 2023 by Bonnie Smith
Got there at 11:30 am to find service department closed for a meeting until 1:00 pm. Just bought my second new 389 last week so I was really surprised to see service department closed. Didn’t buy truck from them but they are a Peterbilt dealer. I don’t think I’ll be stopping there again
-
November 2023 by Stu Bechtel
Dropped off a truck
-
September 2023 by David Catterton
Excellent service, respect, and attitude. Called ahead and informed them of a check engine light. Mr Russell came out and ran spec sheet that evening before closing. Found what could be the problem. Truck was in the shop next day, found the problem and was fixed within a reasonable time frame as per suggested. Back out on the road with just one day lost.The service department helps get drivers to and from their choice if hotel if needed. They have a driver's lounge, parts department. Big lot around back for dropped trailers!Thanks to all who helped me get back in the road!!
-
August 2023 by Andy Rogers
As a parts manager at a Peterbilt dealership in Arkansas I know my expectations of customer service. Jessi Kemmer in the parts department is a very good example of true customer service. My customer was needing a ujoint that I did not have in stock and no warehouses had either. I called Peterbilt of Wyoming and got Jessi in parts. He was quick to let me know he had the part in stock and at a fair price. I was late calling but he made sure to get the part shipped same day to get my customer back on the road. Me and my customer appreciate you!!!If your in Wyoming needing parts I highly recommend Peterbilt of Wyoming parts department!Thank you!!!
-
June 2023 by Lalito 1234
called to get a part number amd lady said we dont give out part numbers, when i always call peterbilt dealer and they give me part numbers
-
May 2023 by jon wal
After driving truck for 35 years this peterbilt dealership is probably the best dealer ship I have ever been to The service department personal are the nicest people I’ve dealt with I would highly recommend checking it out if your in the area and have problems they always try to work you in even when it seems impossible they figured it out . Thank you for your professional service
-
April 2023 by Gary Schuler
Really nice new place nice people easy to talk too got me in and out pretty fast
-
April 2023 by Miss Peterbilt
A great new building of the Peterbilt dealer and a great team of friendly helpful people.I did replaced the air filter myself of course.. it is such a simple job tho
-
April 2023 by Miss “Nies” Peterbilt
A great new building of the Peterbilt dealer and a great team of friendly helpful people.I did replaced the air filter myself of course.. it is such a simple job tho
-
January 2023 by Bob Radcliffe
Mike in the parts department went above and beyond and helped me find a part that other shops couldn't seem to locate. found my parts in 5 minutes. up and running, great service.
