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March 2024 by Lori Osman
I hate to give the post office a bad review, but there's one person that's currently working in there that has horrible customer service.I've dropped off mail in there for the last five years, but she said she didn't think she could accept the quantity of mail I was dropping off. Then, she takes the container of mail I handed her, and said, "can I go through it?" I wanted to say no, because all I was doing was dropping it off. She proceeded to go through it, and pull out the larger envelopes that had the tabs on them. She said she couldn't accept them that way, and I needed to take the tabs off. She went to hand the envelopes (20) back to me with a tool to pull them off. I didn't have time to stand there and pull them all off. I did take them to the Forest Street Post Office, and they said there wasn't a problem with them.I told her today I wouldn't be coming back in there, and she said, "that's sad." She also said, "you seemed angry when you left last time." I just wanted to drop off some mail, so I don't understand how difficult that could be.I've had several poor experiences with this particular clerk, but I hope she's not like this to the other customers.
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March 2024 by Rachel Van Horn
I wish I could give no stars the people in the place are rude just rude especially the lady at the front desk I went in and asked for my mail she said I can’t do that bye. Like what terrible service and if your think about getting mail to here pick a diffent one!!!!!!
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December 2023 by Susie Christensen
This is the best local post office. Their employees have gone above and beyond to help us with special mailings and in helping us forward our mail every 6 months. So handy when you live in the country. Thank you all.
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August 2023 by Debbie Ehlers
I have always had good service here. The people are friendly yet professional.
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January 2021 by kayla harmon
if i could give no stars i would in a heartbeat. this place seriously needs to get new employees. every time i have to go be in person with there staff members, there rude and disrespectful
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October 2020 by Lisa Eberle
The staff is so nice! I live on the west side of Casper. I drive the extra distance to mail packages from Evansville!! There is rarely a line and I get in and out quickly!!
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October 2020 by Lisa Blevins
I've been with this postal service plan and its cost too much 1started was $14 now $70 for year. Pricey
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August 2020 by Gutmann Herta
does its job
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November 2019 by Maureen Lee
If I could give no stars I would without hesitation. The staff at this post office are rude, condescending, impatient and not eager to help in the least. I now go to Casper so I do not have to deal with the wretched attitude.
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September 2019 by Wrekless
The staff are absolutely rude and disrespectful. Constantly the lobby is being closed not allowing access to the po boxes.. This place is a joke. They need people who actually care about others working here. And need to be considerate of people trying to get their mail. I understand wanting to re do floors etc. But do it where people can still get there mail. I think it should be illegal. But that's just me.
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July 2019 by kenny miller
Issa post office and they do what they’re supposed to. I’ve gotten my mail here literally since before I was born ♂️
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February 2019 by J R
The staff are absolutely rude and disrespectful. Constantly the lobby is being closed not allowing access to the po boxes.. This place is a joke. They need people who actually care about others working here. And need to be considerate of people trying to get their mail. I understand wanting to re do floors etc. But do it where people can still get there mail. I think it should be illegal. But that's just me.
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July 2018 by Kittie
Wish i could give less stars. My postal carrier apparently decided humiliating and nearly assaulting me just now was her only appropriate response to my mail being placed in the wrong box....by the postal service?! Wow, have rarely experienced va less deserved outburst from a more hideously unpleasant human. Be careful if errors you have no control over accidentally get made- you'll pay! I'm sorry anyone has to work on Saturday but I'm not sure I could get away with abusing a customer like this.