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“I love my bank, I am there about every day, they handle all of my banking needs professionally and purposefully, and the staff are some of the friendliest people I have met.”
“The customer service at this branch is beyond extraordinary. The kindness and concern they show my Dad is amazing. They all know him by name. If I could give 10 stars, I would. Thank you all so much.”
“I have been with this bank for 5 years now. I have thoroughly enjoyed this bank. I can't tell you the number of times they caught charges that I never purchased. I guess since we live in the digital age, anyone can find your data. They have stopped every intrusion I have ever had, which I love. They also now allow you to get a new Debit Card right inside the bank, no more waiting for 2 weeks to get a new one. There is a $5 fee, but well worth it if you ask me. The staff is all friendly and respectful, always available to help when the situation arises. I was thrilled when they gave us an auto loan, I was really worried it wouldn't go through as our credit hasn't been the greatest lately. The ONLY thing that I have a huge problem with is there website and app go DOWN ALL THE TIME. Here I am trying to balance my checkbook and BAM, you can't get access, you always get an error. When you call the bank, they are super friendly, but most times they tell me they are aware of the situation, but have no idea when it will be fixed. THIS DRIVES ME INSANE. HERE I AM NOW, TRYING TO BALANCE MY CHECKBOOK AND AGAIN THE SITE IS DOWN, WITH NO IDEA WHEN IT WILL BE BACK UP. ANNOYING. But if you can handle them constantly down, this is the bank I would recommend 10X's over!!”
“I love Pinnacle Bank, my personal and business accounts are there. They’re so kind, timely, and make you feel comfortable. Lynette Sheldon was an absolute gem to work with. She’s sweet, funny, and fantastic at her job. Thanks for being the best bank around!!”
“All needs, questions, issues I have had to deal with here have been met by the most sincere, nicest, friendliest people you could ever want. They handled covid-19 like pro's. WF should use this branch as an icon example for all branches. Wyoming hospitality rocks!!!!”
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“I've been member of Cody VFCU for years. I have always been greeted with a smile.Had several auto loans, short term loan, home loan transactions and have ben very pleased every time. Like I said, I've been with Cody VFCU for years and that should say a lot.”