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November 2023 by Nevada Thompson
Wanted to save money so we switched from VZW because we were promised that the service was fantastic in ALL of Cheyenne. Our home was in Sun Valley. We had service in one spot in the house and every call dropped. I called customer service to let them know that we wouldn't be able to keep their service. Representative was dismissive. Drove back to the store to speak with someone face to face. That gentleman was very helpful in cancelling our account. He assured us that there would be no bill to pay. Fast forward a year, applied for a loan for a new home and the only glitch on our credit report was Union Wireless for $216. He was right, we never got a bill. Transunion date of submission for the debt was less than two weeks after we closed the account. It seems like the intent was to punish us for cancelling their service.
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November 2023 by Jesse Morehead
Union wireless started out good but now they have inferior Chinese towers and terrible service
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September 2023 by Pawcatt
getting prices around town. they seem like a cool company not sure tho because i don’t have money now. we’re out in the streets. CRMC is garnishing us. so any money we are giving to them now to pay it off. but state insurance was to pay it off (it was a severe illness) still is too but the debt agency won’t be transparent. but we are out here on the streets. but seems like good company
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May 2023 by Richard Aitchison
I can't make or receive calls for some reason
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February 2023 by Debbie Mullen
Very helpful, knowledgeable and attentive staff at the Cheyenne office. Made purchasing my new iPhone a breeze. I have been a longtime customer, and this is one of the reasons why.
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October 2022 by santanita Bernice Candelaira
I was great .I enjoy going there because there always ways so helpful.
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June 2022 by Scott Varley
We purchased two new I-phones from the Union Wireless store in Rock Springs. Kyla was very helpful, knowledgeable, and pleasant. She was also efficient and effective in setting up our new phones and helping us get everything functioning. Excellent service, which was greatly appreciated. Kyla is a gem.
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May 2022 by Martin Rice
I am thoroughly upset that the cellular provider I have come to treasure and depend upon has been coerced to join with another provider. The local guys have provided me with incredible service for @+- 10 years. Never had any complaints. I guess "I will comply!"...
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May 2022 by Becky Hutton
I took my mom to pay her bill was only on worker but she knew my mom by name and was very kind and helpful!
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February 2022 by Douglas Ward
Had to get a phone swipe from pushing too many buttons. I go places on the phone I haven't a clue what or where I went to get there. Union telephone always has good trained personnel and will help you.
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January 2022 by Warren Burgess
The plan they offered was unbeatable. Though the customer rep was very helpful she was the only rep there. A large line of customers built up while she was helping me.
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September 2021 by Thomas Cartwright
Great services and staff
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August 2021 by Jose Liberato
Nice people and good service thank ♥️?
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July 2021 by Ron
Union Wireless does a great job of providing me with a rapid response to my question.They are available in the remote regions of Wyoming where other carriers are simply asking, "Can you hear me now! They support the local communities and are integrated into the fabric of living in Wyoming.
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June 2021 by Robert Rek
My wireless provider
