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“Representative was very helpful in explaining options for the phone and accessories. He answered all my questions. Service was much better than other phone stores I have used.”
“Megan Miller at the store in Cheyenne, Wyoming provided, by far the best customer service I have ever received from anyone in this store. I truthfully always dread having to come into the store because the customer service is always slow, rude and unhelpful. She problem solved and worked hard to get all my issues solved. She was very helpful, nice, friendly and professional.”
“Very helpful, knowledgeable and attentive staff at the Cheyenne office. Made purchasing my new iPhone a breeze. I have been a longtime customer, and this is one of the reasons why.”
“Maya helped me and it went much smoother than expected. I had a few glitches next day and she helped me with those too.
They had the phone I wanted that I couldn't find anywhere and got me started immediately.
Happy customer!”
“Amazing workers! One of the workers Whitney helped me set up my phone again when I thought I had lost everything after Apple had factor reseted my phone for some reason and I’m so forever grateful! She was really kind and very helpful!! Thank you so much Whitney!!”
“For some reason my phone locked itself today and I couldn't access anything. Mari spent over an hour trying several ways to open it. Found a way without having to reset everything. Can't thank her enough!”
“This is the best Walmart in Cheyenne. But… you guys are always out of Sam’s diet cola. Do you think maybe you could increase your stock so I can buy some?!?! I am a veteran living on a disability pension and I don’t like paying for the name brands!”
“Ana deserves more than a gold star! Thank you for your understanding, patience, and willingness to help us in the short time frame we had to get us a new phone when ours broke! You exceeded expectation and made a bad night go great! Best service ever!!!!”
“This metro was staffed by a wonderful woman named Alejandra who answered all my questions and helped me find the right phone for my budget. Metro PCS is a good enough service, sometimes better than my AT&T in some spots. This store location is the only negative, pretty dangerous to get in and out of the parking lot. I definitely prefer the AT&T parking lot.”
“Nathan was amazing today with helping us switch over for mobile and setting us up with better wifi! I highly recommend visiting with him. Being in a sales rep service myself and noticing his skill, I'm very proud of him. Everything is running so much smoother now!! Thank you so much!!”
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“Really great customer service. Becca explained everything really well and helped me understand my plan better and get me and my mom set up with really good phones.”