Kohl's is a friendly and clean store that offers a wide selection of clothing, footwear, beauty products from Sephora, and home decor items. The store emphasizes saving money through sales and Kohl's Cash, and provides hassle-free returns and free store pickup for convenience. Customers appreciate the helpful and friendly staff, with particular praise for associates who go above and beyond to assist, whether by finding items or making sure customers get the best deals. The store fosters an inclusive environment where both employees and shoppers can be themselves. The store's atmosphere makes shopping enjoyable, with many visitors noting the courteous and attentive service. Visitors also commend Kohl's for its community involvement through Kohl's Cares, donating time, talent, and funds to improve local communities. Although some customers wish for more options for specific items, overall, Kohl's provides a positive shopping experience. It is a place where people can find quality clothes at affordable prices, and the friendly staff and clean environment make it a preferred choice for many shoppers in Cheyenne.