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January 2024 by Osama Karim
They are unnaturally very late in sending shipments.
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November 2023 by trystan merryman
Mike was very helpful and respectful. He helped me make sure my package was safe and secure.
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May 2023 by Ann K.
I was expecting my replacement phone from Verizon which was to be delivered by FedEx. I knew I would not be home and tried to let FedEx know. First, I tried online, but it won't allow that to be done online. Next, I tried calling. The automated system answered, and I could not do or say anything to get a LIVING person to talk to me. The system hung up on me 3 times. I called a local number and again, fought with the automated answering system until I finally got a live person. I explained to them that I would not be home to receive the package, that it was an expensive phone, and could I please pick it up from the facility. NOPE! They explained that they were required to deliver it to the address listed by the cell phone company. I told them it would be sitting on the porch all day since they informed me that it did not require a signature. I also informed them that we have a very high theft problem with packages in my neighborhood. They told me to contact the cell phone company and request a hold on the package. I live in Wyoming. The phone was shipped from Texas and was already at the Wyoming facility. I asked how I am supposed to do that. The person just kept repeating the same thing but offered no solution. They had a foreign accent but spoke good English so I am pretty sure they understood what I told them. Nobody at FedEx was concerned about getting the package delivered to the customer. There was no resolution.
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April 2023 by Bigtater Langley
If you need to send something large for reasonable price come here
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March 2023 by Brannon Bartlett
Package is days late. Says for weather delay but no problems getting down my road. Been driving it all week no troubles. Seen the driver drive down my road yesterday but not delivered. Do not use fed ex
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March 2023 by minutes ago edited
They made the process painless. Best around.
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February 2023 by Kerry Francis
I almost lost a pet do to fed x running behind a day. Otherwise no problems.
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January 2023 by jay meece
Completely inept. Horrible customer service. Cannot get a straight answer from anyone in a delivery that is late. UPS is far better. Will not use fedx ever again.
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December 2022 by Mel Brewer
First time I have had to FedEx something it was complicated. The person working was extremely helpful and patient. I didn't have to wait in a long line and other than the expensive cost, it was a good experience.
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August 2022 by Chris Schult
Very poor customer service, seemed as though they were annoyed I showed up at all.
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July 2022 by Robert Hankins
When i asked about other locations I was responded with rude remarks and overall felt lesser of a person for walking in.
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March 2022 by Andrea T
The girl said I was going to get a 2-day shipping only it came in 4 days I paid a lot of money for it and then when I ask for reimbursement they said they don't cover today's not a happy camper at all
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June 2021 by David Rich
Staff up to date on currant regs. Very Curtis and up front. Minor problem with parking. My truck is longer than most. Still manage to get in & out.
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June 2021 by Bobby “Bulldog” Cochran
Employs were nice. I mailed a package and the price was reasonabke. pkace looked clean and no line.
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June 2021 by Don Chick
It was ok after they found my package that they delivered to the wrong house, but they made it right and got it back and I finally got my package
