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January 2024 by Lexis Mann
Employees are rude and disrespectful, all I need is my prescription and they want to argue with me about how it’s not in when my doctor has sent it over twice. Very rude members
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February 2023 by Pamela Pearson
Real nice people
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October 2022 by Mark G
Awesome! Julian and his coworkers went well above expectations to assist me. I'm from New England and in Casper due to a family emergency and i didn't bring enough of Meds. I explained my situation with Julian and pharmacist, they called my pharmacy and Doctor's back home for approvals and provided me with the meds I needed. What's even more important they did all of this quickly so I could return to the ICU to spend time helping my daughter in recovery from suregery.
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August 2022 by Wes Holman
Connie and Ben went the extra mile for me tonight. I thought they closed at 8 and I showed up at 7:15. They actually stayed late to fill my prescription! Unheard of these days! I would encourage anyone to switch their services to these guys in a heartbeat!!
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June 2022 by Rick Sutton
Needed an emergency prescription filled while here on vacation. The entire pharmacy staff was outstanding. Thank you all!
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March 2022 by Leslie Graves
After reviewing the poor reviews for this pharmacy and seeing that other customers are suffering side effects and illness because this pharmacy cannot fill prescriptions, I urge all of you to file a complaint with the ADA if you are disabled, file complaints with the pharmacy board and other governing agencies and contact an attorney because what they are doing is illegal and unethical This pharmacy doesn't have a clue how to treat their customers. The pharmacist refused to fill any of my prescriptions because I complained about a prescription not being ready after requesting it almost a week previously. She then red-flagged me when none of my scripts are narcotics and refused to transfer the prescriptions to another pharmacy making me miss doses of heart medication and other necessary medications. I have filed a complaint with the ADA and I am contacting an attorney because her actions are illegal in the State of Wyoming and according to federal law with the hope that her pharmacist license is revoked. Walmart is also legally responsible for her actions. She forgot that she is the one expected to provide competent services to prescribers and customers and she will be taking harsh consequences for allowing her emotional state to ruin her abilities to carry out her legal duties.
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June 2021 by Nancy Jetter
I wanted to make you aware of a situation which occurred on 5/12/21. Believe it or not, from the time they received the prescription, it was picked up and given to me in only 30 minutes.My friend who was picking up the medicine for me called them right after the doctor sent it to them. She spoke with an employee named Brienna and asked her to please expedite the prescription as she was on her way to pick it up. She said Brienna was very professional and also advised her that she would talk with Jessica to have it filled immediately. Jessica, in turn, did just that!My friend arrived at the pharmacy in 10-15 minutes and I had the prescription in my hands after another 10 minutes.Brienna and Jessica went above and beyond the call of duty and I am extremely grateful. They both deserve to be commended for their outstanding customer service!!
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October 2020 by Jordan Scott Gaming
Can never keep a co-pay card on file. Won’t get back to you if there’s issues. Have issues every single time I fill a prescription here. Have literally reached my breaking point. No longer filling here.
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July 2020 by Amanda M.
Very disappointed with online grocery pickup. I arrived at the store to get my groceries and they forgot a whole tote of groceries they realized then went back in to get it. After arriving home i was missing a whole other bag of groceries tried to call to have them refund them and was directed to an 800 number. Why couldn't 5they just refund it right there instead of making me wait for 30 mins on hold with no luck in getting anybody ? Still no groceries or refund
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February 2020 by Jordan Scott Productions
Can never keep a co-pay card on file. Won’t get back to you if there’s issues. Have issues every single time I fill a prescription here. Have literally reached my breaking point. No longer filling here.
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December 2019 by James C.
Requested prescriptions for my son be transferred from this pharmacy to a local, independent pharmacy. Took 24 hours for them to do the transfers, even though there was no reason it couldn't have been done in 30 minutes. When I went back to them a asked one of the pharmacists why it would take 24 hours to do a simple transfer, all I got was irate, defensive response and telling me they were too busy - she said they fill 600 prescriptions a day - and they don't have the time. No apology, no nothing. Also no reason for that kind of sloppy work. I told her that her attitude would be different if she worked in a real pharmacy and she said if I didn't leave, she was calling security. Horrible attitude!! I've been a registered pharmacist for 58 years and ashamed to have people like that in the same profession.
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December 2019 by Ramon Wise
Walmart Pharmacy is helping as they go.
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May 2019 by Karim B.
Came here to sleep in the parking lot and get some items from the store. The parking lot was nothing special, and relatively safe while sleeping in my car. The store, on the other hand, has some of the most helpful and friendlist employee I have ever encountered at a Walmart. I came in here a couple times over the course of three days, and every time I was left thoroughly impressed with the employees. Some even going out of their way to make sure I found what I needed. I was approached by employees while looking or things just so they could ask if I needed any help finding something. Most Walmart employees avoid customers like the plague, and having worked in retail for several years I can't blame them either. So it was refreshing to see a Walmart location that employs staff members that are customer-first oriented.
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November 2018 by Conor Mead
Here we go, they messed up my order last night, my girlfriend waited for an hour and a half before they let her know as she's there that they messsd up, then I called and got it taken care of and re put in at 8am, I'm aware you guys open at nine, and she gets there ten am, and has had to wait two hours to fill a small bottle of a few pills, and you guys again, have her running around cause your bottom graduate no place els to work cheap dollar shot workers. Get your head in the game, it's sad to see you guys are the people we have to trust to fill our bottles?
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August 2018 by Dani R.
Easy to get to and close to hotels which is great for this traveler. I thoroughly enjoyed my shopping trip to this Walmart. It was large, well stocked in a neat and tidy manner, and clean. I shopped in comfort and bought much more than I went in for. There are many Walmart's on the east coast (specifically NC) that needs to take a lesson from this store.