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March 2024 by gerber503
very good perfumes
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February 2024 by Jennah Wells
Always kind
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September 2023 by Chana Christman
Great service!! The ladies were very kind and helpful with all my questions. Very attentive. The young lady at the register was very polite. Great service here. I loved the cleanliness, and perfume options were delicious. The Prada smells amazing!! Snagged a bottle of that and Sunday Morning facial products which they sell here are one of my faves!!
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July 2023 by Stephanie Cummins
Fave place to shop. Thank god they have ppl there that knows makeup finally.
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June 2023 by Pan Panda
I had my brows done at this Ulta, and let me tell you i cam out looking fabulous. Melanie did my brows and she was extremely polite and professional. Definitely coming back!
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June 2023 by Jody Ahlers
I had an appointment scheduled with ulta in Casper.I had the date set as I was leaving on vacation the next day. Hours before my appointment ultra called and asked me to reschedule. I explained that I couldn’t due to my scheduling and need. They told me the prior clients talked so much that it took more time and therefore they won’t be able to keep me on the schedule for today. This is terrible customer service and sloppy practice. They had no care in the world about how this affects my circumstances. If it were my business I would have stayed late to fulfill my promise to a client. I won’t give them my business ever again.
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March 2023 by Wendy Bassett
Not one person asked if assistance was needed. Two employees stood and visited while one checked customers out. If you aren't a Cashier at least go find someone who is instead of having customers standing there waiting or address the fact that you aren't with an "I apologize for the wait we'll be with you shortly."
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February 2023 by Trudi Lingle
Had my brows waxed by Melanie. I am not at all happy with the result!! She took the time to map my brows but completely ignored what she mapped!!! She somehow simultaneously took too much and not enough... I left with brows missing where I had been trying to regrow them for some time, even though they fell inside the mapped area, and MANY out-of-place random hairs, that clearly should have been removed, and fell outside the mapped area. You can't even tell I paid to have my brows "professionally" done. I tried several times to have her fix them but she was dismissive or perhaps unable. Worst experience ever!
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January 2023 by Leslie Palfrey Emond
I am just learning all the amazing things Ulta has to offer. I did not know until recently that they offer salon services! Melanie at the Benefit Brow Bar did an AMAZING job with my brow tint and shaping! This was my first time ever having any sort of brow treatment. Melanie explained the entire process and took her time. She was very professional and definitely knows what she is doing. She educated me on how to maintain the look and the proper use of brow products. Five Stars! I will definitely be going back to Melanie for my brow and other beauty needs.
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January 2023 by Ronald Emond
I am very impressed with the brow lamination and shaping I received from Melanie. She is very good and knows her stuff.
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December 2022 by Serenity Davenport
It's slightly overpriced in some ways, but the quality DOES also, on certain products, equal the price; initially found $27 price outrageous for 6 oz of hair product until I used it for the first time myself!
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July 2022 by Valerie C
1 hour before appt. They called and canceled my appt saying it would need more time. The process was described at time of booking. So my guess is because it is a holiday. They wanted to go home early. Second time this store has done this. Do not recommend.
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April 2022 by Kell Bell
I don’t know about the Salon at Ulta, I haven’t been there in several years, but today I went in to pick out some foundation because I’m struggling with bad skin problems right now and a beautiful lady named Madi helped me she picked the perfect foundation even super quickly for me and it made my mood 10 million times better to feel some confidence again and she was super nice too! I really like this Ulta:)
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February 2022 by Stacy S.
I've only had one bad experience at the salon, which is my fault because I did not speak up. Every other time has been amazing!! Outside of the salon, everything is always great. The staff is friendly and helpful. There is always someone nearby to help if needed. There have been so many employees that have gone above and beyond that I can't remember them all! The gals at the Benefit Brow Bar always pamper us. They make my daughter feel like a supermodel even though she is only 13. Even if there were other places to buy makeup in Casper, I would still shop exclusively at Ulta.
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January 2022 by Roni Stott
I always enjoy going in Ulta. The employees are pleasant and helpful. Ulta always has what I come in for.