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March 2024 by Jason Nobles
An associate took a friend of mines personal information about a products she just purchased from here and post it on social media, name and all, and about how she's using the product incorrectly . Very unprofessional. Do not recommend going here unless you want to be humiliated and patronized.
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March 2024 by Alyssa M
An employee used customer data from the system to post online and humiliate a client for not agreeing with their in store advice on 3/19/2024. Gross misuse of company data and a violation of privacy of the customer. Be wary of giving them your information.
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October 2023 by Aerich J
I went in today and had a terrible experience with customer service. The lady running the cash register was awfully rude and angry at me. I only wanted to purchase two items, but I decided in only purchasing one. That was when she got extremely aggitated and it felt as if she wanted me to leave right away...
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January 2023 by PakNic Casper
I made an order and received free 2 hour delivery. My order was delivered in 40 minutes, that’s amazing service. Thank you so much!
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March 2022 by Fostering Love
We came in with not long before the store was closing but we knew what we needed and were quick. Misha wasn’t even the slightest bit irritated by our last minute trip! She even went as far as to tell us “no, don’t rush. Take all the time you need!!!” She was also very helpful and friendly to other customers who came in after us and when we had a question about a curly hair product. She was phenomenal!!!
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November 2021 by Keely Hughes
The hours are not right and its frustrating. I understand hours changing but at least post on the door its annoying when everything says 7 and they are closed at 630 they should at least put a sign up saying closed early.?
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June 2021 by Lorraine Romero
Alyssa ( aka loulou ) was absolutely helpful. She was funny and has an awesome personality. Kudos beauty5*
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March 2021 by Sherri Martin
I was at the store approximately six months ago and was extremely frustrated because both the phone message and the hours on the door posted stated until 8 p.m. and I arrived hours earlier and yet doors were locked. I was able to see that the manager was inside in which she opened the door and said she would be changing the hours to let people know. However six months later I make a call to find out the store hours and asked someone to drive by the store to see the posted hours on the doors. Those the phone message and the store hours on the door stated 8 pm. I traveled 10 miles and arrived at 6 p.m. only to walk up to locked doors. On the first trip there were three other customers and on this trip there were three more customers who were very frustrated and agitated. I believe you have lost six customers. And with the post after 5 months even with the other customer, you would think that this would be handled.
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March 2021 by Amber Lompe
The associate was very helpful and kind. The store is very COVID careful and observes social distancing protocols.
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September 2020 by Brittany Lucas
Hours aren't right. I came an hour before they were supposed to close and the doors were locked. No one was there to even answer the phone.
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August 2020 by Vicki Mcnab
I was not allowed to buy a perm I wanted and was told Only those with a cosmetologist license can buy it. So instead, I bought another perm Apple Pectin" and brought it home and cannot even decipher the experation date on box. Without being told I was charged $.15 for a paper sack for what I purchased. When I questioned her about it I was told the order came from corporate office. All customers now pay for the paper sacks.
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July 2020 by Google user
I was not allowed to buy a perm I wanted and was told Only those with a cosmetologist license can buy it. So instead, I bought another perm Apple Pectin\" and brought it home and cannot even decipher the experation date on box. Without being told I was charged $.15 for a paper sack for what I purchased. When I questioned her about it I was told the order came from corporate office. All customers now pay for the paper sacks.
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December 2018 by Rose Gazaway
Was very helpful an I saved alot
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November 2018 by Jennifer Casebolt
Awesome. Great place to shop.
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June 2018 by Anna Otterholt
Great store