Kohl's is a retail store that offers a wide range of products including fashion, footwear, beauty items from Sephora, and home decor, all designed to fit various styles and budgets. The store emphasizes savings through daily sales, Kohl's Cash, and easy shopping options like hassle-free returns and free store pickup. Customers often find the merchandise to be good quality at reasonable prices, with frequent sales that make shopping even better. The staff are known for being friendly, helpful, and knowledgeable, providing quick assistance and excellent customer service. Employees like Amy and Alexis are recognized for their professionalism and kindness, making shopping a pleasant experience. The store is kept neat and clean, and customers feel welcomed upon entering. Kohl’s also cares about the community through donations of time, talent, and money, aiming to make neighborhoods happier and healthier. Customers can shop in-store, online, or via the Kohl’s app, enjoying a shopping environment that promotes inclusion and belonging.